F5F Stay Refreshed Power Users Networks Unable to detect wired devices through Tenda Mesh Wi-Fi connection

Unable to detect wired devices through Tenda Mesh Wi-Fi connection

Unable to detect wired devices through Tenda Mesh Wi-Fi connection

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211
12-23-2018, 02:09 AM
#1
Hello Forum members, I hope everyone is doing well. I'm facing a problem connecting to a wired NAS using any wireless device. Our setup includes a 'Sky' router acting solely as a modem, connected via a Netgear switch for all wired connections and a Tenda MW3 Mesh Wi-Fi network for wireless devices. After switching to the Tenda system, wireless devices can't reach our Ethernet-connected devices like the PS4 or the Synology NAS. When we used the 'Sky' router for Wi-Fi, everything worked smoothly. Are there any recommended adjustments in the Tenda settings that would allow us to see these wired devices? The Tenda interface lets us modify IP addresses, DNS settings, and port forwarding, but I'm not very familiar with networking. Any guidance would be greatly appreciated. Thanks ahead!
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xXDamoDoggieXx
12-23-2018, 02:09 AM #1

Hello Forum members, I hope everyone is doing well. I'm facing a problem connecting to a wired NAS using any wireless device. Our setup includes a 'Sky' router acting solely as a modem, connected via a Netgear switch for all wired connections and a Tenda MW3 Mesh Wi-Fi network for wireless devices. After switching to the Tenda system, wireless devices can't reach our Ethernet-connected devices like the PS4 or the Synology NAS. When we used the 'Sky' router for Wi-Fi, everything worked smoothly. Are there any recommended adjustments in the Tenda settings that would allow us to see these wired devices? The Tenda interface lets us modify IP addresses, DNS settings, and port forwarding, but I'm not very familiar with networking. Any guidance would be greatly appreciated. Thanks ahead!

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peter4everpan
Member
235
12-23-2018, 11:04 AM
#2
I can also reach out to the NAS from a laptop and receive a reply. I've attempted adjusting File Discovery and modifying IPv4 settings, but haven't had success.
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peter4everpan
12-23-2018, 11:04 AM #2

I can also reach out to the NAS from a laptop and receive a reply. I've attempted adjusting File Discovery and modifying IPv4 settings, but haven't had success.

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Cate17
Member
57
12-23-2018, 01:12 PM
#3
It seems you're wondering about the network setup. Each device in the diagram likely runs on its own subnet. To ensure communication between clients, they should share the same subnet. You mentioned whether the Netgear switch is smart or unmanaged and if you can reach the Sky device's web interface for changes.
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Cate17
12-23-2018, 01:12 PM #3

It seems you're wondering about the network setup. Each device in the diagram likely runs on its own subnet. To ensure communication between clients, they should share the same subnet. You mentioned whether the Netgear switch is smart or unmanaged and if you can reach the Sky device's web interface for changes.

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MavrosGR
Senior Member
579
12-24-2018, 10:28 AM
#4
When you link a switch to the Sky Router for wired equipment and everything functions, it means you haven't set the router to bridged mode. I agree with Falcon1986. The Tenda operates as its own router—not an access point. Connected devices won’t communicate with those on the parent network except for the internet. If your device supports AP mode, enable it; otherwise, using bridged mode might work similarly. This action will turn off the router and let connected devices reach Sky Router devices.
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MavrosGR
12-24-2018, 10:28 AM #4

When you link a switch to the Sky Router for wired equipment and everything functions, it means you haven't set the router to bridged mode. I agree with Falcon1986. The Tenda operates as its own router—not an access point. Connected devices won’t communicate with those on the parent network except for the internet. If your device supports AP mode, enable it; otherwise, using bridged mode might work similarly. This action will turn off the router and let connected devices reach Sky Router devices.

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Superub
Member
241
12-26-2018, 04:37 AM
#5
You can communicate with devices on the parent network since the Tenda handles NAT, which explains why ping functions. However, items restricted by the Tenda firewall—such as Windows file sharing—won’t be reachable. Broadcast traffic that lets PCs identify other network members without revealing their IP addresses will also be blocked.
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Superub
12-26-2018, 04:37 AM #5

You can communicate with devices on the parent network since the Tenda handles NAT, which explains why ping functions. However, items restricted by the Tenda firewall—such as Windows file sharing—won’t be reachable. Broadcast traffic that lets PCs identify other network members without revealing their IP addresses will also be blocked.

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ReborntoKill
Posting Freak
821
12-26-2018, 07:33 AM
#6
Hi Falcon, your response is very helpful. The diagram you shared matches everything accurately. The Sky modem connects through the phone line, which links via Ethernet to the Netgear switch that controls all the house ports. That switch is a Netgear GS724Tv4, a smart model with a configuration IP address. As requested, I can reach the Sky Router at 192.168.0.1 to adjust any needed settings. Regarding your question, based on the map, placing all devices on one subnet would simplify communication. Let me know if you need further clarification. Thanks!
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ReborntoKill
12-26-2018, 07:33 AM #6

Hi Falcon, your response is very helpful. The diagram you shared matches everything accurately. The Sky modem connects through the phone line, which links via Ethernet to the Netgear switch that controls all the house ports. That switch is a Netgear GS724Tv4, a smart model with a configuration IP address. As requested, I can reach the Sky Router at 192.168.0.1 to adjust any needed settings. Regarding your question, based on the map, placing all devices on one subnet would simplify communication. Let me know if you need further clarification. Thanks!

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m3Lm_
Member
52
12-27-2018, 04:56 AM
#7
Hi, thank you for your message. Your Tenda supports multiple configurations like PPPoE, DHCP, static IP, and bridge mode. Since bridge mode disables certain features such as DNS and UpNP, it might be a good idea to switch to bridge if you want full control over these settings. You’re currently using the Tenda as a separate WiFi access point rather than the default Sky AP, which isn’t broadcasting—this setup should work well with bridge mode. Let me know if you need help adjusting anything!
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m3Lm_
12-27-2018, 04:56 AM #7

Hi, thank you for your message. Your Tenda supports multiple configurations like PPPoE, DHCP, static IP, and bridge mode. Since bridge mode disables certain features such as DNS and UpNP, it might be a good idea to switch to bridge if you want full control over these settings. You’re currently using the Tenda as a separate WiFi access point rather than the default Sky AP, which isn’t broadcasting—this setup should work well with bridge mode. Let me know if you need help adjusting anything!

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211
12-27-2018, 11:39 AM
#8
If the Tenda Mesh system supports bridge mode, adjust accordingly. Regarding the internal/LAN IPs, please share the details of the Sky device and the Netgear switch.
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Admiralfiggins
12-27-2018, 11:39 AM #8

If the Tenda Mesh system supports bridge mode, adjust accordingly. Regarding the internal/LAN IPs, please share the details of the Sky device and the Netgear switch.

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Conor_Playz
Member
161
01-01-2019, 09:13 PM
#9
Thanks for the guidance. The Tenda is now in Bridge mode, allowing the NAS to appear on the laptop screen and the PS4 on your phone. Thanks for the assistance.
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Conor_Playz
01-01-2019, 09:13 PM #9

Thanks for the guidance. The Tenda is now in Bridge mode, allowing the NAS to appear on the laptop screen and the PS4 on your phone. Thanks for the assistance.

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dianarose32129
Senior Member
570
01-06-2019, 02:21 PM
#10
That aligns with what occurred. Switching the Tenda to bridge mode eliminated a subnet, placing it within the same subnet as the switch. Great work!
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dianarose32129
01-06-2019, 02:21 PM #10

That aligns with what occurred. Switching the Tenda to bridge mode eliminated a subnet, placing it within the same subnet as the switch. Great work!