F5F Stay Refreshed Hardware Desktop Unable to access Windows 11 login. Assistance needed.

Unable to access Windows 11 login. Assistance needed.

Unable to access Windows 11 login. Assistance needed.

S
SidneyPOA
Member
79
08-21-2021, 04:03 AM
#1
Last night I installed Windows (I use Windows 11). Now I come home from school and attempt to log in, but it unexpectedly logs me out of my Microsoft account. I enter my password and it loads for about three minutes before shutting down. I repeat this several times and each attempt fails, or it claims there’s no internet. All other devices in the house have internet, and I tried using my phone’s hotspot, Ethernet, and router/WiFi. I accessed the recovery options and selected "Startup Repair." It reported an issue in C:\Windows\System32\LogFiles\srt\SrtTrail.txt and said it couldn’t repair the PC. I watched several videos but nothing helped. I’m not sure what to do next.
S
SidneyPOA
08-21-2021, 04:03 AM #1

Last night I installed Windows (I use Windows 11). Now I come home from school and attempt to log in, but it unexpectedly logs me out of my Microsoft account. I enter my password and it loads for about three minutes before shutting down. I repeat this several times and each attempt fails, or it claims there’s no internet. All other devices in the house have internet, and I tried using my phone’s hotspot, Ethernet, and router/WiFi. I accessed the recovery options and selected "Startup Repair." It reported an issue in C:\Windows\System32\LogFiles\srt\SrtTrail.txt and said it couldn’t repair the PC. I watched several videos but nothing helped. I’m not sure what to do next.

Y
youknowwh0
Member
54
08-21-2021, 04:21 AM
#2
Restart your PC into troubleshooting mode via Troubleshooting Advanced. You should be able to uninstall the last Windows feature update. There are two options; if that doesn't work, try removing the other one.
Y
youknowwh0
08-21-2021, 04:21 AM #2

Restart your PC into troubleshooting mode via Troubleshooting Advanced. You should be able to uninstall the last Windows feature update. There are two options; if that doesn't work, try removing the other one.