Unable to access Steam even on mobile device.
Unable to access Steam even on mobile device.
So my friend hasn't been on Steam for two days. He just came back to play games and when he tries to log in, he keeps getting a password error. He's tried millions of attempts (just kidding) but it still doesn't work. His email said his account was locked because someone claimed it was hijacked. He hasn't changed the password or requested anything. It seems his account might have been taken over. The weird part is when he tries to reset his password, he's told he can only use a random number—no luck. He's tried contacting support, but they ask for more info like payment details, which makes things even more confusing. He thinks this could be a scam.
This link provides detailed information about a support article on Steampowered's website. It explains the topic and offers guidance for users.