F5F Stay Refreshed Hardware Desktop Two RAM slots failed after placing the new CPU cooler.

Two RAM slots failed after placing the new CPU cooler.

Two RAM slots failed after placing the new CPU cooler.

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iTsMrLuisMC_
Member
224
10-23-2016, 07:05 AM
#1
Hello, I'm facing a puzzling issue. A while back, I planned to upgrade my stock CPU fan to a better model, so I purchased the Cooler Master Hyper 212 EVO. When I installed it and booted up the system, things didn't go as expected. The PC would restart every two seconds or attempt to load, but it would display a black screen with no further output. It only functioned properly when using either one or two RAM slots. I suspected issues with my CPU, motherboard, or power unit. I replaced the fan with a simpler one and everything worked well with four sticks and an XMP profile. After several years, I remembered the original cooler was still there and decided to try again, wondering if something had changed or if my previous steps were flawed. This time, it didn't work at all. My PC operates fine with just one or two RAM slots, but using three or more near the CPU causes problems. I attempted to reset the BIOS settings, thinking an XMP profile for 2400MHz DDR3 RAM might be the cause, but that didn’t help. I found many discussions about CPU pins and thermal paste application, yet none of these seemed relevant. Interestingly, moving my CPU hadn’t been done since applying thermal paste a few months ago. I suspect it could be related to the motherboard, CPU, or voltage settings. If anyone has encountered this issue or knows what might be wrong, please let me know. My setup includes an Intel i5 4690K, a GeForce 1060 with 6GB RAM, a Z97-P motherboard, 16GB DDR3 RAM at 2400MHz, and a 960EVO SSD with a CX 430M power supply. Thanks!
I
iTsMrLuisMC_
10-23-2016, 07:05 AM #1

Hello, I'm facing a puzzling issue. A while back, I planned to upgrade my stock CPU fan to a better model, so I purchased the Cooler Master Hyper 212 EVO. When I installed it and booted up the system, things didn't go as expected. The PC would restart every two seconds or attempt to load, but it would display a black screen with no further output. It only functioned properly when using either one or two RAM slots. I suspected issues with my CPU, motherboard, or power unit. I replaced the fan with a simpler one and everything worked well with four sticks and an XMP profile. After several years, I remembered the original cooler was still there and decided to try again, wondering if something had changed or if my previous steps were flawed. This time, it didn't work at all. My PC operates fine with just one or two RAM slots, but using three or more near the CPU causes problems. I attempted to reset the BIOS settings, thinking an XMP profile for 2400MHz DDR3 RAM might be the cause, but that didn’t help. I found many discussions about CPU pins and thermal paste application, yet none of these seemed relevant. Interestingly, moving my CPU hadn’t been done since applying thermal paste a few months ago. I suspect it could be related to the motherboard, CPU, or voltage settings. If anyone has encountered this issue or knows what might be wrong, please let me know. My setup includes an Intel i5 4690K, a GeForce 1060 with 6GB RAM, a Z97-P motherboard, 16GB DDR3 RAM at 2400MHz, and a 960EVO SSD with a CX 430M power supply. Thanks!

M
MigosATL
Member
213
10-23-2016, 02:09 PM
#2
Check if your Hyper 212 fasteners or backplate come into contact with solder points or components during installation. When you say "Simple cooler," it refers to a design using nuts and bolts or a push pin, such as the Intel stock cooler. If the simple cooler uses push pins, gently loosen the fasteners on your Hyper 212.
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MigosATL
10-23-2016, 02:09 PM #2

Check if your Hyper 212 fasteners or backplate come into contact with solder points or components during installation. When you say "Simple cooler," it refers to a design using nuts and bolts or a push pin, such as the Intel stock cooler. If the simple cooler uses push pins, gently loosen the fasteners on your Hyper 212.

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AngelmeisterJ
Member
52
10-23-2016, 10:56 PM
#3
The issue could stem from the backplate or the cooler's tightening. You might try removing the backplate by placing an object between them, or you could consider a different method to secure the cooler.
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AngelmeisterJ
10-23-2016, 10:56 PM #3

The issue could stem from the backplate or the cooler's tightening. You might try removing the backplate by placing an object between them, or you could consider a different method to secure the cooler.

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63
11-06-2016, 03:42 PM
#4
For brief short-distance tests, consider inserting an insulating material between components. Avoid making it excessively thin or overly thick. If you proceed, ensure both the backplate and fasteners have adequate space. Verify the holes themselves—check for exposed copper traces or signs of damage. For instance, a poorly cut hole inside can be a problem.
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thedempseys2_0
11-06-2016, 03:42 PM #4

For brief short-distance tests, consider inserting an insulating material between components. Avoid making it excessively thin or overly thick. If you proceed, ensure both the backplate and fasteners have adequate space. Verify the holes themselves—check for exposed copper traces or signs of damage. For instance, a poorly cut hole inside can be a problem.

T
TomerBS
Junior Member
38
11-13-2016, 06:09 PM
#5
I wrapped the small papers around the tightening areas and it functioned well. I’m unsure about its safety at higher temperatures—could the paper clips ignite? Overall, I’m glad everything is working now. Thanks for your assistance!
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TomerBS
11-13-2016, 06:09 PM #5

I wrapped the small papers around the tightening areas and it functioned well. I’m unsure about its safety at higher temperatures—could the paper clips ignite? Overall, I’m glad everything is working now. Thanks for your assistance!

X
XRedbankzX
Member
50
11-17-2016, 03:04 PM
#6
Are you thinking of a paper clip with a rubber coating or a plastic one? Those aren't ideal for long-term use. You could try electrical tape, but they often leave a stubborn sticky residue over time. Also, check your motherboard for any deep scratches where the fasteners meet the board, or inside the holes for safety.
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XRedbankzX
11-17-2016, 03:04 PM #6

Are you thinking of a paper clip with a rubber coating or a plastic one? Those aren't ideal for long-term use. You could try electrical tape, but they often leave a stubborn sticky residue over time. Also, check your motherboard for any deep scratches where the fasteners meet the board, or inside the holes for safety.

Z
Zeilia
Member
54
11-17-2016, 09:49 PM
#7
I used a basic folded sheet of paper between the motherboard and cooler clips. I’m considering a stronger alternative in the future.
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Zeilia
11-17-2016, 09:49 PM #7

I used a basic folded sheet of paper between the motherboard and cooler clips. I’m considering a stronger alternative in the future.

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foz93
Member
136
11-18-2016, 05:42 AM
#8
When selecting a Google heat resistant washer, verify it's constructed from non-conductive materials.
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foz93
11-18-2016, 05:42 AM #8

When selecting a Google heat resistant washer, verify it's constructed from non-conductive materials.

9
974chico974
Junior Member
43
11-19-2016, 04:19 PM
#9
I’m happy to help. Thanks for your message!
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974chico974
11-19-2016, 04:19 PM #9

I’m happy to help. Thanks for your message!