Troubleshoot W7 installation issues.

101

10-12-2016, 05:20 AM

You're having trouble with the W7 install disk. The language selection screen isn't responding, the mouse cursor is missing, and your keyboard feels sluggish.

PaigeyPoodles

10-12-2016, 05:20 AM #1

You're having trouble with the W7 install disk. The language selection screen isn't responding, the mouse cursor is missing, and your keyboard feels sluggish.

Nomachio
Junior Member

10-13-2016, 09:38 AM

Verify your BIOS settings. Might there be a problem with your external devices connected to the system?

Nomachio

10-13-2016, 09:38 AM #2

Verify your BIOS settings. Might there be a problem with your external devices connected to the system?

ItsWolflord
Member

10-13-2016, 11:28 AM

I might have resolved the issue. The back USB ports didn't function during the ISO process. The front ports are working properly.

ItsWolflord

10-13-2016, 11:28 AM #3

I might have resolved the issue. The back USB ports didn't function during the ISO process. The front ports are working properly.

Shdw
Junior Member

10-13-2016, 12:03 PM

Check your back port connections and ensure they're secure. Try a different USB port or cable to rule out hardware issues. If the problem persists, consult the device's manual for troubleshooting steps.

Shdw

10-13-2016, 12:03 PM #4

snowcone03
Member

123

10-15-2016, 07:01 PM

I'm setting up CD drivers to check if it fixes the issues

snowcone03

10-15-2016, 07:01 PM #5

I'm setting up CD drivers to check if it fixes the issues

Shel_308
Junior Member

10-15-2016, 11:11 PM

The USB back ports might not function until the appropriate drivers are set up. I've repaired a few systems using ASUS mobos, and only a couple of ports showed up in BIOS but worked smoothly in the operating system once the right drivers were installed. Don't worry yet.

Shel_308

10-15-2016, 11:11 PM #6

CyberPim
Member

221

10-16-2016, 07:42 AM

It seems the rear USB ports are likely USB 3.0. Windows 7 doesn’t support USB 3.0 by default. You’ll need to install drivers. Visit the ASUS website for the appropriate USB and motherboard chipset drivers.

CyberPim

10-16-2016, 07:42 AM #7

J1son
Member

211

10-16-2016, 08:38 AM

Everything is now working perfectly. I just installed the new components and left the room. I accidentally damaged two of the three backups, which is a mistake but lucky I had made three copies. Eventually, it became clear that the USB 3.0 ports only functioned with UEFI and not with any operating system or bootable disc, so I had to rely on the front USB 3.0. After installing all the new drivers, everything resolved.

J1son

10-16-2016, 08:38 AM #8