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ByFeNix1350
Senior Member
502
12-03-2020, 09:22 PM
#1
Hey everyone, I'm trying to figure out what went wrong with my new PC setup. It had these specs: Asus rod strix B550-i, Ryzen 5 5600G, 16GB RAM, GTX 1060, and 3GB GPU. It worked fine for a couple of months until today. When I turned it on, started playing music, and it shut off by itself—now it won't turn back on. The PSU seems to work since the LED lights under the audio jacks light up when I connect things, and power comes through when I plug something into the USB. But pressing the power button doesn’t do anything, and the debug LEDs stay off. I’ve tried a bunch of fixes without success: unplugged the PSU, waited 5 minutes, reconnected it, removed the GPU, RAM, cables, motherboard parts, reinstalled the CPU, and even changed the CMOS battery. What might I have missed?
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ByFeNix1350
12-03-2020, 09:22 PM #1

Hey everyone, I'm trying to figure out what went wrong with my new PC setup. It had these specs: Asus rod strix B550-i, Ryzen 5 5600G, 16GB RAM, GTX 1060, and 3GB GPU. It worked fine for a couple of months until today. When I turned it on, started playing music, and it shut off by itself—now it won't turn back on. The PSU seems to work since the LED lights under the audio jacks light up when I connect things, and power comes through when I plug something into the USB. But pressing the power button doesn’t do anything, and the debug LEDs stay off. I’ve tried a bunch of fixes without success: unplugged the PSU, waited 5 minutes, reconnected it, removed the GPU, RAM, cables, motherboard parts, reinstalled the CPU, and even changed the CMOS battery. What might I have missed?

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anilucia
Junior Member
10
12-03-2020, 10:36 PM
#2
Confirm the power button connections on the Mobo. Since it's unusual, try removing the GPU, plug in your monitor through the onboard graphics port, and check if it starts up.
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anilucia
12-03-2020, 10:36 PM #2

Confirm the power button connections on the Mobo. Since it's unusual, try removing the GPU, plug in your monitor through the onboard graphics port, and check if it starts up.

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Cupcakegirl65
Member
56
12-09-2020, 06:00 PM
#3
I've attempted to disconnect the pin on the motherboard using a screwdriver, but it didn't work. All the tests I'm doing without the GPU—just checking if the CPU fan spins—help a lot, but sadly it's still not fixing the issue.
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Cupcakegirl65
12-09-2020, 06:00 PM #3

I've attempted to disconnect the pin on the motherboard using a screwdriver, but it didn't work. All the tests I'm doing without the GPU—just checking if the CPU fan spins—help a lot, but sadly it's still not fixing the issue.

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CustomIced
Junior Member
5
12-29-2020, 02:37 PM
#4
Your approach to fixing the issue is excellent. It seems both the power supply unit and the motherboard are brand new.
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CustomIced
12-29-2020, 02:37 PM #4

Your approach to fixing the issue is excellent. It seems both the power supply unit and the motherboard are brand new.

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Derpy_MC
Member
228
12-29-2020, 06:00 PM
#5
I purchased both items around two months ago. What bothers me is that they functioned perfectly, but I have no idea how I ended up in this condition.
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Derpy_MC
12-29-2020, 06:00 PM #5

I purchased both items around two months ago. What bothers me is that they functioned perfectly, but I have no idea how I ended up in this condition.

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Jerrex
Member
175
12-29-2020, 07:10 PM
#6
I understand your situation and it's confusing. Don't let yourself doubt—issues do happen sometimes. By chance, I received a GPU replacement today through warranty service. In 30 years I've never experienced a major failure like this before, not even with a hard drive. It took some time and consideration from all the components I thought about before deciding it was time to replace it. Of course, I'm not trying to be pessimistic; I just hope someone here can offer a helpful solution. Either way, you're protected.
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Jerrex
12-29-2020, 07:10 PM #6

I understand your situation and it's confusing. Don't let yourself doubt—issues do happen sometimes. By chance, I received a GPU replacement today through warranty service. In 30 years I've never experienced a major failure like this before, not even with a hard drive. It took some time and consideration from all the components I thought about before deciding it was time to replace it. Of course, I'm not trying to be pessimistic; I just hope someone here can offer a helpful solution. Either way, you're protected.

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csige791
Posting Freak
818
01-03-2021, 07:11 PM
#7
Did anyone else face this problem? My board keeps failing to turn on, even though the issue is identical. ROG Strix B550-I with Ryzen 5600G, G.Skill RipJaws V 3600MHZ, 2x8GB Corsair SF600.
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csige791
01-03-2021, 07:11 PM #7

Did anyone else face this problem? My board keeps failing to turn on, even though the issue is identical. ROG Strix B550-I with Ryzen 5600G, G.Skill RipJaws V 3600MHZ, 2x8GB Corsair SF600.