F5F Stay Refreshed Hardware Desktop This processor isn't compatible with your MSI B550 Tomahawk motherboard.

This processor isn't compatible with your MSI B550 Tomahawk motherboard.

This processor isn't compatible with your MSI B550 Tomahawk motherboard.

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noodleguy2004
Member
58
05-02-2020, 09:58 AM
#1
I bought a Ryzen 5 5600x CPU and an MSI B550 motherboard. It didn’t boot to BIOS or show on the monitor. After flashing the BIOS with the old CPU in a new slot, it worked fine. Still can’t get past BIOS. I made Windows install media and put in the new CPU, then used Windows USB to try booting again. The display still isn’t showing. I flashed the BIOS once more with the new CPU and reset the CMOS, but the signal keeps coming through. The Debug LED is red for the CPU—makes sense. I’m really stressed and this has taken a lot of time. My friend who helps with builds is also stuck. Any suggestions?
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noodleguy2004
05-02-2020, 09:58 AM #1

I bought a Ryzen 5 5600x CPU and an MSI B550 motherboard. It didn’t boot to BIOS or show on the monitor. After flashing the BIOS with the old CPU in a new slot, it worked fine. Still can’t get past BIOS. I made Windows install media and put in the new CPU, then used Windows USB to try booting again. The display still isn’t showing. I flashed the BIOS once more with the new CPU and reset the CMOS, but the signal keeps coming through. The Debug LED is red for the CPU—makes sense. I’m really stressed and this has taken a lot of time. My friend who helps with builds is also stuck. Any suggestions?

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Redz0ra
Member
91
05-03-2020, 10:26 PM
#2
Welcome to the discussion boards!!! Is this a Beta BIOS after all??? If yes, update with the newest non-Beta version. Does anyone have a comparable setup where you can insert the 5600X to test if it boots successfully? If you're able to do this with a compatible BIOS, give the 5600X a try in his system. Should it still not boot or show a CPU LED on the motherboard, it might indicate a faulty component.
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Redz0ra
05-03-2020, 10:26 PM #2

Welcome to the discussion boards!!! Is this a Beta BIOS after all??? If yes, update with the newest non-Beta version. Does anyone have a comparable setup where you can insert the 5600X to test if it boots successfully? If you're able to do this with a compatible BIOS, give the 5600X a try in his system. Should it still not boot or show a CPU LED on the motherboard, it might indicate a faulty component.

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Hermi_123
Member
204
05-03-2020, 10:35 PM
#3
Thank you for the warm welcome! Bios isn't a beta release—this is from the official MSI website, version January 26th. Unfortunately, my friend is in another state and has been talking to me via video call about it.
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Hermi_123
05-03-2020, 10:35 PM #3

Thank you for the warm welcome! Bios isn't a beta release—this is from the official MSI website, version January 26th. Unfortunately, my friend is in another state and has been talking to me via video call about it.

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coreylemonade
Member
217
05-04-2020, 06:48 AM
#4
These bios listed on that page are alpha versions 7C91vA5, which is an example motherboard. The letters followed by numbers usually indicate official alpha or beta drivers unless there have been recent updates. I’d consider going with the A4 bios to check the results.
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coreylemonade
05-04-2020, 06:48 AM #4

These bios listed on that page are alpha versions 7C91vA5, which is an example motherboard. The letters followed by numbers usually indicate official alpha or beta drivers unless there have been recent updates. I’d consider going with the A4 bios to check the results.

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NGNLxReiga
Member
186
05-04-2020, 08:37 AM
#5
Thanks. I used the A4 version too, but it’s not showing anything.
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NGNLxReiga
05-04-2020, 08:37 AM #5

Thanks. I used the A4 version too, but it’s not showing anything.

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EmmaRosie629
Senior Member
459
05-04-2020, 10:18 AM
#6
I brought the components to the microcenter and had them flash the BIOS. They explained the situation clearly and suggested a $30 service. After that, they identified a faulty CPU (brand new 5600x) and replaced it without any cost. Once installed, the new BIOS loaded properly and everything is functioning well. I tested it this evening and it's working perfectly!
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EmmaRosie629
05-04-2020, 10:18 AM #6

I brought the components to the microcenter and had them flash the BIOS. They explained the situation clearly and suggested a $30 service. After that, they identified a faulty CPU (brand new 5600x) and replaced it without any cost. Once installed, the new BIOS loaded properly and everything is functioning well. I tested it this evening and it's working perfectly!