F5F Stay Refreshed Hardware Desktop This printer is designed to print only PDF files.

This printer is designed to print only PDF files.

This printer is designed to print only PDF files.

T
teknikalfox
Junior Member
17
09-16-2019, 09:51 PM
#1
Hey there, if anyone can assist, I’m looking for advice. I own two HP envy 6055 printers, both installed about a year ago with the warranty still active. They’ve been functioning fine, printing documents from various devices like laptops, phones, tablets, and even my main Windows 10 computer. The router is a Wi-Fi 6 Nighthawk, which previously dropped the connection after one print job. I haven’t printed anything in months, but now it only prints PDFs—what’s going on? I’ve uninstalled and reinstalled software, drivers, routers, and even rebooted the system, but nothing changes. Connection fails after one print, so I’m stuck reinstalling again. Any suggestions? Or should I look into a different home printer model that works reliably and stays online? Thanks a lot!
T
teknikalfox
09-16-2019, 09:51 PM #1

Hey there, if anyone can assist, I’m looking for advice. I own two HP envy 6055 printers, both installed about a year ago with the warranty still active. They’ve been functioning fine, printing documents from various devices like laptops, phones, tablets, and even my main Windows 10 computer. The router is a Wi-Fi 6 Nighthawk, which previously dropped the connection after one print job. I haven’t printed anything in months, but now it only prints PDFs—what’s going on? I’ve uninstalled and reinstalled software, drivers, routers, and even rebooted the system, but nothing changes. Connection fails after one print, so I’m stuck reinstalling again. Any suggestions? Or should I look into a different home printer model that works reliably and stays online? Thanks a lot!

I
Its_Fearless
Junior Member
15
09-17-2019, 08:09 PM
#2
Interesting questions. Looking into "Have not tried to print anything in months" – was it due to a recent Covid-related halt? How are the two HP 6055 printers configured for end users, in terms of network or shared printers? More details would be helpful. Connectivity options for both printers are wired or wireless? Where did you obtain the printer drivers? Were they downloaded directly from HP’s site and then manually installed and adjusted? When trying to print other file formats (besides .pdf), what error messages or pop-up alerts occur? This printer? http://h10032.www1.hp.com/ctg/Manual/c06584210.pdf (Please confirm you found the relevant manual.) Additional information is needed.
I
Its_Fearless
09-17-2019, 08:09 PM #2

Interesting questions. Looking into "Have not tried to print anything in months" – was it due to a recent Covid-related halt? How are the two HP 6055 printers configured for end users, in terms of network or shared printers? More details would be helpful. Connectivity options for both printers are wired or wireless? Where did you obtain the printer drivers? Were they downloaded directly from HP’s site and then manually installed and adjusted? When trying to print other file formats (besides .pdf), what error messages or pop-up alerts occur? This printer? http://h10032.www1.hp.com/ctg/Manual/c06584210.pdf (Please confirm you found the relevant manual.) Additional information is needed.