This persistent error occurs when using an Nvidia RTX 2080 Super graphics card, triggering a BSOD.
This persistent error occurs when using an Nvidia RTX 2080 Super graphics card, triggering a BSOD.
There are some issues with my PC. My setup includes:
Motherboard: Asus TUF X570-PLUS GAMING (Wi-Fi)
CPU: AMD Ryzen 9 3900X, 3.8GHz, 70MB, 105W, AM4
RAM: G.SKILL 32GB KIT DDR4 3600MHz CL16 Trident Z RGB Neo for Ryzen 3000 (only one stick installed, totaling 16GB)
SSD: WD Blue SN550 NVMe M.2 2280 - 1TB
VGA: nVidia EVGA GeForce 2080 SUPER BLACK GAMING
Power Supply: Thermaltake TOUGHPOWER GF1, ARGB, 80Plus Gold, modular design - 750W
Operating System: Microsoft Windows 10 Pro
Since last year (2025), my performance has been declining. I used to play games smoothly until recently. Now, running graphic-heavy titles like Path of Exile 2, Squad, and Coutner Strike 2 is increasingly difficult. The crashes are consistent with DXGI_ERROR_DEVICE_HUNG, and no solution seems to work despite various attempts and diagnostics.
Several changes occurred in 2025. In May, I upgraded my RAM to G.SKILL 32GB KIT DDR4 3600MHz CL16 Trident Z RGB Neo for Ryzen 3000 (only one stick installed). Installation was problematic—possibly a damaged stick or a faulty unit from the start. During installation, I might have pushed the CPU forward due to obstructed RAM slots behind the CPU fan. Afterward, I removed the faulty stick; the other remained healthy in slot A2.
In autumn 2025, I switched from Windows 10 Pro to Windows 11. Currently, I keep Windows 10 Pro installed to determine if the issue was software-related. So far, it hasn’t caused problems, though updates may still affect stability.
The crashes began gradually but worsened over time. Squad consistently freezes after launch (sometimes playing one map before crashing, then restarting in the menu). PoE2 also stutters unpredictably, sometimes restarting the renderer and eventually failing completely after a few hours. I’m puzzled by these intermittent failures—no clear pattern has emerged despite extensive troubleshooting.
It seems the crashes mainly occur during shader compilation or intense graphics. Older or less demanding games run smoothly, while Windows operates without issues. Switching to Vulkan didn’t resolve the problem entirely (some errors appeared).
I’ve tested everything without success in running games or identifying a cause. I’m exhausted and unsure what’s wrong. I don’t want to rush into buying a new PC (prices are high now) or risk purchasing specific parts without knowing the root cause. I’m open to any further tests you recommend.
Welcome to the forums, newcomer!
Your motherboard: Asus TUF X570-PLUS GAMING (Wi-Fi)
What BIOS version are you using?
Power supply: Thermaltake TOUGHPOWER GF1, ARGB, 80Plus Gold, modular design - 750W
Age of the PSU?
GPU: nVidia EVGA GeForce 2080 SUPER BLACK GAMING
Updates:
On 2025-1-13 I reduced the GPU clock in MSI Afterburner by -100 Core and -200 Mem, and it has been stable for about two hours during a Squad session. The temperature stayed normal before and after the underclock.
If I were you, I’d disassemble the card and thoroughly clean it. Swap out the thermal paste and pads for a higher-quality version. Go back to the original clock speeds and check for any instability. Often, a GPU that works after an underclock suggests a power delivery problem on the card or the GPU itself. It could also point to an overheating issue.
In May 2025 I upgraded my RAM to G.SKILL 32GB KIT DDR4 3600MHz CL16 Trident Z RGB Neo for Ryzen 3000 (only one stick, so 16GB). Installation was difficult—possibly one stick was damaged or the unit was defective from the start.
To be clear, you’re not maximizing your system’s performance with a single RAM module. Ideally, use a dual-channel setup with tight latency DDR4-3600MHz or DDR4-3600MT/s in slots A2 and B2 to get the best out of your AM4 platform.
Games that are less demanding on graphics performed well, and Windows functioned normally.
It seems your GPU is telling you:
“I want to rest now.”
Thank you for your response.
Current BIOS version for your motherboard is American Megatrends 5021, dated 9/29/2024.
The PSU is the same as the rest of the components, which is 5.5 years old.
I am reinstalling drivers using DDU in Safe Mode, removing all GPU drivers (Intel, AMD, Nvidia), and installing the latest version via an elevated command.
I use NVCleanstall; I have reinstalled Windows three times with disk formatting and updated drivers, then tried older ones after fresh installations—no improvement.
Please be aware you’re not utilizing your platform fully with just one RAM stick. Ideally, you should use a dual-channel setup with tight-latency DDR4-3600MHz or DDR4-3600MT/s RAM in slots A2 and B2 to maximize performance on your AM4 platform.
I had dual channels before, but one RAM stick was faulty, so I removed it recently. Newer models cost three times more than last year’s price (AI fever).
I plan to upgrade the graphics card as suggested, and I also tried underclocking the GPU without VRAM, which still works stably. So it seems the issue is with the GPU.
I’ve been troubleshooting for about three weeks and will likely seek help on forums soon.