F5F Stay Refreshed Hardware Desktop This new computer is experiencing unusual problems.

This new computer is experiencing unusual problems.

This new computer is experiencing unusual problems.

T
thomasp100
Junior Member
43
04-17-2023, 08:26 PM
#1
I recently installed a new computer and it appears to function properly, but when browsing Chrome or watching YouTube videos, it crashes and displays the 'Aw Snap!' page. The error code shown is 'STATUS_ACCESS_VIOLATION'. This incident was unusual, but then my Discord closed unexpectedly during a call without any warning. Shortly after, my sound stopped working when I tried to launch Cyberpunk 2077. Now, while launching the game, I experience excellent frame rates, but initially, I encountered a BSOD with the error code 'PAGE_ FAULT_IN_NONPAGED_AREA' and the affected file was 'wcifs.sys'. After enabling XMP settings, which increased the clock speed to 7400mhz, I haven't seen any more BSODs, though my game still crashes every 5 to 10 minutes.

My system details:
- Motherboard: Asus Matrix Z790 Formula
- GPU: RTX 4080 ROG Strix
- CPU: i9 14900k
- PSU: Asus ROG STRIX 1000W
- RAM: Corsair Dominator Titanium (2x24GB) @ 7200mhz
- Cooler: Lian Li Galahad LCD II

What concerns me is that despite some fixes, enabling XMP pushed my RAM speed beyond its maximum by 200mhz. I’m unsure if there’s a connection between these problems and the issues I’ve described, but I’m eager to understand what’s happening. Any advice would be very helpful. Thank you.
T
thomasp100
04-17-2023, 08:26 PM #1

I recently installed a new computer and it appears to function properly, but when browsing Chrome or watching YouTube videos, it crashes and displays the 'Aw Snap!' page. The error code shown is 'STATUS_ACCESS_VIOLATION'. This incident was unusual, but then my Discord closed unexpectedly during a call without any warning. Shortly after, my sound stopped working when I tried to launch Cyberpunk 2077. Now, while launching the game, I experience excellent frame rates, but initially, I encountered a BSOD with the error code 'PAGE_ FAULT_IN_NONPAGED_AREA' and the affected file was 'wcifs.sys'. After enabling XMP settings, which increased the clock speed to 7400mhz, I haven't seen any more BSODs, though my game still crashes every 5 to 10 minutes.

My system details:
- Motherboard: Asus Matrix Z790 Formula
- GPU: RTX 4080 ROG Strix
- CPU: i9 14900k
- PSU: Asus ROG STRIX 1000W
- RAM: Corsair Dominator Titanium (2x24GB) @ 7200mhz
- Cooler: Lian Li Galahad LCD II

What concerns me is that despite some fixes, enabling XMP pushed my RAM speed beyond its maximum by 200mhz. I’m unsure if there’s a connection between these problems and the issues I’ve described, but I’m eager to understand what’s happening. Any advice would be very helpful. Thank you.

K
kaleman123
Junior Member
13
04-18-2023, 03:18 AM
#2
Yes, your RAM is rated at up to 8000MHz, which is quite impressive.
K
kaleman123
04-18-2023, 03:18 AM #2

Yes, your RAM is rated at up to 8000MHz, which is quite impressive.

H
hlinzi
Junior Member
7
04-18-2023, 08:16 AM
#3
Some thoughts:
Consider running memtest86+
It starts from a USB stick and doesn’t require Windows.
You can get it here:
Memtest86+ | The Open-Source Memory Testing Tool
Memtest86+ is a sophisticated, free, open-source, independent memory tester for 32- and 64-bit systems (supports UEFI & BIOS)
memtest.org
If you manage to complete a full pass without any errors, your RAM should be fine.
Performing additional passes occasionally can reveal problems, though it’s time-consuming.
It may not be necessary unless you strongly suspect a memory issue.
b) Check if there are any BIOS updates that seem relevant to your concerns.
c) The BIOS might offer an option to apply maximum performance defaults.
You could explore various settings.
H
hlinzi
04-18-2023, 08:16 AM #3

Some thoughts:
Consider running memtest86+
It starts from a USB stick and doesn’t require Windows.
You can get it here:
Memtest86+ | The Open-Source Memory Testing Tool
Memtest86+ is a sophisticated, free, open-source, independent memory tester for 32- and 64-bit systems (supports UEFI & BIOS)
memtest.org
If you manage to complete a full pass without any errors, your RAM should be fine.
Performing additional passes occasionally can reveal problems, though it’s time-consuming.
It may not be necessary unless you strongly suspect a memory issue.
b) Check if there are any BIOS updates that seem relevant to your concerns.
c) The BIOS might offer an option to apply maximum performance defaults.
You could explore various settings.