This MSI B550 PRO VDH WiFi M.2_1 port isn't connecting with NVMe storage devices.

F5F Stay Refreshed Hardware Desktop This MSI B550 PRO VDH WiFi M.2_1 port isn't connecting with NVMe storage devices.

This MSI B550 PRO VDH WiFi M.2_1 port isn't connecting with NVMe storage devices.

This MSI B550 PRO VDH WiFi M.2_1 port isn't connecting with NVMe storage devices.

T

Tico_32
Senior Member

680

03-21-2020, 09:30 PM

#1

Hi everyone! I bought two NVMe drives but the CPU-powered M.2_1 port isn't accepting either one. The M.2_2 slot works fine without issues. Here are my details (links attached for your reference): Motherboard: MSI B550 PRO VDH WiFi CPU: AMD Ryzen 7 5700G GPU: AMD Radeon RX 570 RAM: 16GB (2x8GB) DDR4-3200 CL16 NVMe 1: Addlink S70 Lite 512GB (currently used as boot drive in M.2_2) NVMe 2: Samsung 980 1TB I've tried various fixes so far – BIOS reset, changing BIOS settings between UEFI and CSM, switching to RAID mode multiple times, and even contacting the store. They mentioned the M.2_1 slot is Gen 4 only. But after checking specs, it seems the slot should actually support Gen 3. Any suggestions or help would be really appreciated! Thanks!

T

Tico_32

03-21-2020, 09:30 PM #1

Hi everyone! I bought two NVMe drives but the CPU-powered M.2_1 port isn't accepting either one. The M.2_2 slot works fine without issues. Here are my details (links attached for your reference): Motherboard: MSI B550 PRO VDH WiFi CPU: AMD Ryzen 7 5700G GPU: AMD Radeon RX 570 RAM: 16GB (2x8GB) DDR4-3200 CL16 NVMe 1: Addlink S70 Lite 512GB (currently used as boot drive in M.2_2) NVMe 2: Samsung 980 1TB I've tried various fixes so far – BIOS reset, changing BIOS settings between UEFI and CSM, switching to RAID mode multiple times, and even contacting the store. They mentioned the M.2_1 slot is Gen 4 only. But after checking specs, it seems the slot should actually support Gen 3. Any suggestions or help would be really appreciated! Thanks!