F5F Stay Refreshed Hardware Desktop This file sometimes causes issues when starting a new computer.

This file sometimes causes issues when starting a new computer.

This file sometimes causes issues when starting a new computer.

H
126
10-06-2021, 03:17 PM
#1
The PC I just bought is running smoothly for short sessions, but after extended use of 3 to 4 hours it starts crashing during games. These crashes tend to appear regularly once they happen, though turning off the machine seems to resolve them temporarily. Checking the event viewer revealed that the issue is linked to nvwgf2umx.dll. I’ve checked for software problems—running memtest86, reinstalling Windows, and using DDU—but found no errors. My guess is it’s related to the PSU or motherboard, though I’m unsure which one needs replacement since all parts are covered by warranty. Someone with a similar problem posted a video here: https://www.youtube.com/watch?v=24b1I8oNnVM&t=63s
H
HUNGERGAMEMARK
10-06-2021, 03:17 PM #1

The PC I just bought is running smoothly for short sessions, but after extended use of 3 to 4 hours it starts crashing during games. These crashes tend to appear regularly once they happen, though turning off the machine seems to resolve them temporarily. Checking the event viewer revealed that the issue is linked to nvwgf2umx.dll. I’ve checked for software problems—running memtest86, reinstalling Windows, and using DDU—but found no errors. My guess is it’s related to the PSU or motherboard, though I’m unsure which one needs replacement since all parts are covered by warranty. Someone with a similar problem posted a video here: https://www.youtube.com/watch?v=24b1I8oNnVM&t=63s

J
Javier03
Junior Member
5
10-11-2021, 12:01 AM
#2
The precise model number for your PSU is available. I suggest updating your BIOS to the latest release as well.
J
Javier03
10-11-2021, 12:01 AM #2

The precise model number for your PSU is available. I suggest updating your BIOS to the latest release as well.

L
226
10-12-2021, 02:24 PM
#3
I'm using Windows 10 since I have a license. I'll provide the exact model when I'm at home and perform a BIOS update. Thanks for the advice.
L
LuLuPlaysCraft
10-12-2021, 02:24 PM #3

I'm using Windows 10 since I have a license. I'll provide the exact model when I'm at home and perform a BIOS update. Thanks for the advice.

X
xoi_icefire
Member
54
10-13-2021, 09:45 AM
#4
You can upgrade to Win 11 using the same license. Keep in mind that Win 10 support will soon stop.
X
xoi_icefire
10-13-2021, 09:45 AM #4

You can upgrade to Win 11 using the same license. Keep in mind that Win 10 support will soon stop.

C
Creeperman3
Senior Member
454
10-14-2021, 03:59 PM
#5
It seems like you're referring to temperature issues.
C
Creeperman3
10-14-2021, 03:59 PM #5

It seems like you're referring to temperature issues.

T
timo_1892
Senior Member
715
10-14-2021, 04:50 PM
#6
It isn't the CPU and GPU temperatures that matter... the temperature is likely to cause throttling, but that's not happening.
T
timo_1892
10-14-2021, 04:50 PM #6

It isn't the CPU and GPU temperatures that matter... the temperature is likely to cause throttling, but that's not happening.

A
Anakadu29
Junior Member
3
10-14-2021, 11:03 PM
#7
Perhaps so, but what is certain about the issue you mention is that temperatures rise over time. You might consider removing the cover from the case and using a fan to circulate air within it. This could provide additional insights.
A
Anakadu29
10-14-2021, 11:03 PM #7

Perhaps so, but what is certain about the issue you mention is that temperatures rise over time. You might consider removing the cover from the case and using a fan to circulate air within it. This could provide additional insights.

M
MojoPug
Member
79
10-15-2021, 07:33 PM
#8
the error doesn't point to a heating problem... i'd expect my cpu to slow down much earlier before it fails.
M
MojoPug
10-15-2021, 07:33 PM #8

the error doesn't point to a heating problem... i'd expect my cpu to slow down much earlier before it fails.

M
mccoop03
Posting Freak
910
10-15-2021, 11:26 PM
#9
the bios update appeared to function properly.
M
mccoop03
10-15-2021, 11:26 PM #9

the bios update appeared to function properly.

P
PRO2112
Junior Member
10
10-16-2021, 12:59 AM
#10
Great news. Enjoy yourself.
P
PRO2112
10-16-2021, 12:59 AM #10

Great news. Enjoy yourself.