F5F Stay Refreshed Software PC Gaming They have stopped because they are no longer profitable or competitive.

They have stopped because they are no longer profitable or competitive.

They have stopped because they are no longer profitable or competitive.

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Guinucool
Member
67
05-31-2016, 09:36 PM
#11
I believe the refund policy is solid. Rather than canceling sales, retailers should adopt a price-matching approach, similar to what other sellers do. If a game is bought and then discounted within 14 days, customers can request a refund for the difference. I think this could even be set up automatically, requiring only minor adjustments from the store side. This helps because it’s unfair for some buyers to purchase a game and find out the next day it drops to half price. It’s happened to me as well, which is frustrating at times. Moreover, removing refunds would be a big step back. Refunds serve many purposes, especially when dealing with errors, sales, or when people rush to buy games that don’t work as advertised. A clear policy—like the one suggested by @Minibois—would clarify what happens after purchase. This approach benefits those who buy games temporarily for friends or personal use. Price matching is viable if it applies within Steam, during a sale, and within the 14- or 30-day window, regardless of time spent. Overall, it seems like a reasonable policy at least... what do you all think?
G
Guinucool
05-31-2016, 09:36 PM #11

I believe the refund policy is solid. Rather than canceling sales, retailers should adopt a price-matching approach, similar to what other sellers do. If a game is bought and then discounted within 14 days, customers can request a refund for the difference. I think this could even be set up automatically, requiring only minor adjustments from the store side. This helps because it’s unfair for some buyers to purchase a game and find out the next day it drops to half price. It’s happened to me as well, which is frustrating at times. Moreover, removing refunds would be a big step back. Refunds serve many purposes, especially when dealing with errors, sales, or when people rush to buy games that don’t work as advertised. A clear policy—like the one suggested by @Minibois—would clarify what happens after purchase. This approach benefits those who buy games temporarily for friends or personal use. Price matching is viable if it applies within Steam, during a sale, and within the 14- or 30-day window, regardless of time spent. Overall, it seems like a reasonable policy at least... what do you all think?

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