There’s a problem with my recently purchased computer system designed for gaming.
There’s a problem with my recently purchased computer system designed for gaming.
So my new pc just arrived a couple days ago, I downloaded every driver I needed, but it keeps crashing in every game, the screen freezes, goes black and says no signal. The other one is when the audio bugs out, loops in a weird tone, then I have to turn it off, and restart it. Please help me, its a BRAND NEW pc.
Specs: Cooler Master MWE 550 W 80+ bronze psu
asus prime b450m-a mobo
ryzen 5 2600 3,4 GHz 6-core processor
patriot 16 GB viper 4 DDR4 3000 MHz ram
msi radeon rx 590 8 gb armor gpu
kingston a400 240 gb ssd
toshiba p300 1 tb hdd
Does the problem occur exclusively when playing games, or does it also happen with Cinebench and 3DMark? Have you run memtest86+ to check your memory? Identifying whether the issue stems from RAM or GPU would be a helpful step. Was this computer assembled yourself, or was it purchased pre-built from a manufacturer? If you bought it from a company, contacting their technical support and potentially requesting a return or replacement (RMA) would be appropriate.
Frequently, when a program consistently freezes and fails, the primary issue often stems from the power supply unit, which I suspect is the root cause based on its output capacity. The manufacturer of your computer system should have determined your intended usage before assembling it – a 550W PSU might be sufficient for basic tasks like using Microsoft Office, but if you’re utilizing applications that demand significant processing power, such as video editing software (like Adobe After Effects or 3DS Max) or graphically intensive games, you should significantly increase the wattage beyond what your graphics card suggests is necessary for your entire machine. This represents a logical strategy guaranteeing sufficient headroom for any application and provides an upgrade path if you choose to enhance your graphics card. A technical course I completed indicates a more appropriate recommendation of 1,100 watts, suggesting that you should not consider anything below 1,000 watts given your graphics card’s specifications. A “gold” certification won't be beneficial if the power supply lacks sufficient wattage.
So let me get this straight. You just recommended that someone with a RX 590 buys a 1000+ Watt PSU? Please stop recommending PSU to people. There is no such thing as getting double the Watts that your GPU recommends. I cannot believe you said that. Every experienced PC Builder in this forum would tell you that document is pure garbage. If your GPU recommends a 500W. You get a good quality 550-600 PSU. You won't ever need a 1000W if you're not using 2 GPU in SLI.
I don't know what was that A+ course you took but you probably didn't understand something if you really believe what you just said.
I felt the same way. Observing established tech YouTubers—not casual viewers—consistently suggested a 500-600 watt power supply unit would be sufficient for systems like mine. However, what’s the issue? I performed a Cinebench test and experienced no crashes.
That cooler master power supply is not really good. That's a tier C PSU in the PSU tier list.
Tier C - Recommended for entry level desktops, low profile HTPCs, Office desktops,
preferably GPUs with no external PCI-e power connection.
Your problem could be your PSU. It could be the RAM. It could be overheating problems on the CPU or GPU. Please try memtest86+ to rule out the RAM as the problem. Give us your temperatures at idle and load.
I would def change that power supply for a good quality one. Can you call the company that built your PC? Do you have any warranty with them? Don't start changing stuff in the PC if you can get it repaired / changed from them.
Cinebench is a simulated performance test focusing on how a computer’s central processing unit handles video software; it doesn't significantly strain the CPU directly. Consequently, manufacturers frequently suggest a 500W to 600W power supply unit without proper consideration, as this represents the absolute minimum requirement for powering graphics cards such as an RX-590. However, when actually playing games or utilizing applications involving genuine tasks like video creation and editing, the CPU experiences substantial operational pressure, potentially leading to system crashes. This is because the power supply unit struggles to adequately meet the demands of the entire system. When selecting a PSU, prioritize reliability and build quality over simply maximizing wattage – a power supply of this type is probably responsible for the issues your system is encountering. A graphics card like an RX 590 requires a consistently stable and constant flow of electricity to operate effectively, and insufficient power can and frequently results in unexpected system shutdowns.