There are repeated BSOD occurrences, assistance required to pinpoint the cause.
There are repeated BSOD occurrences, assistance required to pinpoint the cause.
Hello everyone! How are you?
I've been experiencing Blue Screens for about a year. Until recently, the crashes didn't occur while I was gaming, so it wasn't a major issue since I have another computer for desktop tasks. I'm trying to figure out the source of the problem. I ran WhoCrashed to identify the cause, but it only pointed to some files (ntoskrnl.exe, ntkrnlmp.exe, hidclass.sys) and errors like PAGE_FAULT_IN_NONPAGED_AREA, SYSTEM_SERVICE_EXCEPTION, MEMORY_MANAGEMENT... It's all quite confusing.
All the software reports it as likely a software issue, and suggests that "possibly another driver might be the reason, which we can't identify yet."
Could anyone assist in finding the root of this problem?
I also reinstalled the latest drivers and removed potential culprits, but nothing resolved it.
Welcome to the forums, newcomer!
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.
You should pass on the .dmp files for your platform for us to.
Hello Lutfij,
Thanks for reaching out. I wasn't familiar with the process and apologize for any confusion. Here are the details you provided:
CPU: AMD Ryzen 5 3600 6-Core Processor
CPU cooler: Be Quiet! Pure Rock
Motherboard: ASUS TUF B450-PLUS GAMING
RAM
😀
DR4 2x8Go 2400MHz
SSD/HDD: 500GB Aorus NVMe SSD, 128GB Crucial SSD, 1TB Seagate Barracuda
GPU: GTX 1070
PSU: I’m unsure where to look for this information. I don’t have a receipt and it’s been about 7 years since the PC was built. No specific details on cables. How can I find this?
Chassis: NZXT (likely a model like H200, but not sure)
OS: Windows 10 Build 19045
Monitor: Asus VG248QE, AOC 24V2Q
BIOS version: UEFI – American Megatrends Inc., 2008, 06/12/2019 (SMBIOS: Version 3.1)
All components are from around 2017 except the CPU, motherboard, and the 500GB SSD (from 2020-2021).
For the .dmp files, here’s a link:
https://www.dropbox.com/scl/fo/pytq...ey...fcujnqaa4l&st=s5v89u73&dl=0
Appreciate your patience!