F5F Stay Refreshed Software Operating Systems The Windows update affected my audio driver...

The Windows update affected my audio driver...

The Windows update affected my audio driver...

D
Djmaster3000
Member
66
10-29-2024, 02:45 PM
#1
Hey everyone, my notebook (HP Omen cn012ng) is running a Windows Update without any issues so far. But after I restarted my laptop, it stopped making any sound. It was using a Realtek Audio Driver, but now that driver is missing from the Device-Manager and only "Intel High Definition Audio" appears, yet Windows can't locate an update for it. I've already tried reinstalling the Realtek driver, but it keeps showing an error: "no driver supported in this Software-Package." I downloaded the correct driver from the official site (it worked fine until now), but I need your help. A screenshot of the problem is attached. The issue might be linked to one of Intel's recent updates—please check the attached image. Thanks!
D
Djmaster3000
10-29-2024, 02:45 PM #1

Hey everyone, my notebook (HP Omen cn012ng) is running a Windows Update without any issues so far. But after I restarted my laptop, it stopped making any sound. It was using a Realtek Audio Driver, but now that driver is missing from the Device-Manager and only "Intel High Definition Audio" appears, yet Windows can't locate an update for it. I've already tried reinstalling the Realtek driver, but it keeps showing an error: "no driver supported in this Software-Package." I downloaded the correct driver from the official site (it worked fine until now), but I need your help. A screenshot of the problem is attached. The issue might be linked to one of Intel's recent updates—please check the attached image. Thanks!

1
101PINGO
Member
154
11-05-2024, 03:08 PM
#2
You'll notice similar issues among OMEN members as described in the linked thread.
1
101PINGO
11-05-2024, 03:08 PM #2

You'll notice similar issues among OMEN members as described in the linked thread.