F5F Stay Refreshed Hardware Desktop The Wi-Fi card frequently turns off and on again.

The Wi-Fi card frequently turns off and on again.

The Wi-Fi card frequently turns off and on again.

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165
08-06-2019, 07:27 AM
#1
I've been dealing with this problem for several weeks and still can't find a solution. My Acer Swift 3 runs with the Ryzen 5 5500U and the MediaTek Wi-Fi 6 MT7921 chipset. It's a peculiar issue that keeps appearing. Sometimes, at least once a day, I lose Wi-Fi connection. When I try to access the settings, it shows up blank. Going through Device Manager to disable and enable the card causes the manager to crash, and in the Control Panel, the network adapter lists it as disabled with no way to turn it on. The only fix is a hard restart—pressing the power button while holding it—to switch it off and back on. After that, everything works again. I've also reinstalled the drivers multiple times, but nothing has resolved it. Any suggestions or insights would be really helpful!
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TechSoldierEx2
08-06-2019, 07:27 AM #1

I've been dealing with this problem for several weeks and still can't find a solution. My Acer Swift 3 runs with the Ryzen 5 5500U and the MediaTek Wi-Fi 6 MT7921 chipset. It's a peculiar issue that keeps appearing. Sometimes, at least once a day, I lose Wi-Fi connection. When I try to access the settings, it shows up blank. Going through Device Manager to disable and enable the card causes the manager to crash, and in the Control Panel, the network adapter lists it as disabled with no way to turn it on. The only fix is a hard restart—pressing the power button while holding it—to switch it off and back on. After that, everything works again. I've also reinstalled the drivers multiple times, but nothing has resolved it. Any suggestions or insights would be really helpful!

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EmileDeGamer
Junior Member
42
08-07-2019, 09:06 AM
#2
It seems like one of two possibilities: either a poor driver from the brand itself or its declining state.
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EmileDeGamer
08-07-2019, 09:06 AM #2

It seems like one of two possibilities: either a poor driver from the brand itself or its declining state.

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Tali2468
Member
60
08-07-2019, 11:58 AM
#3
The laptop is still less than seven months old. I also observed that the problem began after I moved countries, and it persists regardless of the Wi-Fi network I connect to here.
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Tali2468
08-07-2019, 11:58 AM #3

The laptop is still less than seven months old. I also observed that the problem began after I moved countries, and it persists regardless of the Wi-Fi network I connect to here.

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StoopySloopy
Junior Member
8
08-07-2019, 12:55 PM
#4
Visit their drivers page and check for an older version... I noticed others faced similar problems when updating to a specific driver.
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StoopySloopy
08-07-2019, 12:55 PM #4

Visit their drivers page and check for an older version... I noticed others faced similar problems when updating to a specific driver.