The USB devices are experiencing sudden disconnections and reconnections.
The USB devices are experiencing sudden disconnections and reconnections.
Hi all, it's been a while since I've had to share something here (good news), but I've run into a rather odd and annoying issue:
While working on music production in Cubase, the close-down process froze, so I quit abruptly. Since then, my USB Network Adapter has shown weak signal strength, and whenever the CPU runs demanding tasks—like loading plugins, opening games, or similar activities—the adapter will briefly disconnect.
What I've tried:
- Tested the network adapter on a nearby laptop in the same room; it functions normally there.
- Removed all USB hubs from Device Manager, including hidden ones; no improvement.
- Updated the BIOS; still no change.
- Switched to front and rear ports; the problem persists.
It's also important to mention that I experienced numerous Aura Lighting Sync errors in Event Viewer around the same time. I uninstalled Armoury Crate, but USB behavior remains inconsistent.
In USBDeview, the two problematic devices are clearly marked with pink dots.
Additionally, a music licensing USB dongle called iLok is required to license certain plugins. Even after removing it during working hours, it still caused issues.
Any suggestions or test ideas would be really helpful! Thank you!
System details:
CPU: Intel i9-10900k
CPU cooler: Noctua NH-D15
Motherboard: ASUS Z490-E
RAM: HyperX Predator 128GB 3600MHz DDR4 CL18 DIMM (4 x)
Storage: Samsung Evo SSD 850
GPU: EVGA RTX 3070
Power supply: EVGA SuperNOVA 1000 P2 220-P2
Case: NZXT Source 530 ATX
Operating system: Windows 11 64-bit
Display: 2x ASUS VG248QG 24"
Additional notes:
- PSU is 4 years old
- BIOS version: 3201
USB Devices:
Rear ports:
- 1 wired mouse
- 1 wired keyboard
- two external hard drives
- iLok
- eLicenser (Steinberg)
- MIDI USB Cable
- MOTU M4 Audio Interface
Front port:
- Net-Dyn 1200M Wireless adapter
My setup includes:
Processor: Intel® Core™ i9-10900K at 3.70GHz
RAM: 128 GB
GPU: NVIDIA RTX 3700
When sharing a troubleshooting post, it's standard to provide complete system details. Please format the information as follows:
CPU: [CPU model]
CPU cooler: [cooler name]
Motherboard: [model]
RAM: [amount]
SSD/HDD: [type]
GPU: [model]
PSU: [type]
Chassis: [brand]
OS: [operating system]
Monitor: [type]
Please add the PSU age and BIOS version at this stage. Also, note that Armoury Crate has been uninstalled and is disabled in BIOS.
Thank you! It was a long day... I almost forgot about all this. Added to the original post above.
CPU: Intel i9-10900k
CPU cooler: Noctua NH-D15
Motherboard: ASUS Z490-E
Ram: HyperX Predator 128GB 3600MHz DDR4 CL18 DIMM (set of 4)
SSD/HDD: Samsung Evo SSD 850
GPU: EVGA RTX 3070
PSU: EVGA SuperNOVA 1000 P2 220-P2
Chassis: NZXT Source 530 ATX
OS: Windows 11 64-bit
Monitor: 2x ASUS VG248QG 24"
BIOS status: disabled
Yes!
Additional details:
- PSU is four years old
- BIOS version is 3201
USB devices:
Rear ports:
- 1 wired mouse
- 1 wired keyboard
- two external hard drives
- iLok
- eLicenser (Steinberg)
- MIDI USB Cable
Front port:
- Net-Dyn 1200M Wireless adapter
Just making a brief note:
- The main problem I’m facing is the USB Wi-Fi adapter struggling with internet connectivity, especially under heavy CPU use. It works perfectly on my nearby laptop in the same room.
Not sure if it’s just a weak USB dongle or something more specific.
I’m planning to get a PCIe WiFi adapter to help stabilize my internet for work, but I’d also like to run some tests on my USB hubs and drivers to confirm everything is functioning properly.