The USB 3.0 header is controlled by the USB controller chip in the ASRock B450m pro4.
The USB 3.0 header is controlled by the USB controller chip in the ASRock B450m pro4.
Check the settings on your motherboard for USB 3.0 configuration options. Look into BIOS/UEFI adjustments related to USB ports and drivers. Sometimes updating or reinstalling the USB drivers can resolve compatibility issues. If problems persist, consult the manufacturer’s support for specific guidance.
other portable drives I connect into my case use USB 3.0 ports but they keep connecting and disconnecting constantly or when switching drives, the transfer slows down and stops completely before reconnecting. However, using an adapter cable for a USB 3.0 port to a USB 2.0 motherboard header fixes all the problems.
USB disconnection problems are common on various Ryzen processors and CPUs, making it hard to identify the exact cause. Make sure your motherboard has a BIOS update that resolves this issue or if not, check for any available updates. Also, test with another cable to see if the problem persists.