F5F Stay Refreshed Hardware Desktop The upgraded PC is experiencing frequent crashes and resets.

The upgraded PC is experiencing frequent crashes and resets.

The upgraded PC is experiencing frequent crashes and resets.

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S
Suthurnbel
Member
182
08-13-2023, 06:00 PM
#1
I upgraded my gaming PC with a friend who often does builds, but the fun turned to frustration when he keeps crashing or resetting during tough games like AC Mirage or R6 Siege within half an hour. I don’t know the exact reason yet.
Specs: Ryzen 7 5800x, 32gb RAM, RX 7800XT
Eventviewer reports: An irrepairable hardware error from Processorcore.
Errorsource: Machine Check Exception
Errortype: Cache Hierarchy Error
Processor-APIC-id: 9
Spoiler: https://imgur.com/a/g2gAtIL
S
Suthurnbel
08-13-2023, 06:00 PM #1

I upgraded my gaming PC with a friend who often does builds, but the fun turned to frustration when he keeps crashing or resetting during tough games like AC Mirage or R6 Siege within half an hour. I don’t know the exact reason yet.
Specs: Ryzen 7 5800x, 32gb RAM, RX 7800XT
Eventviewer reports: An irrepairable hardware error from Processorcore.
Errorsource: Machine Check Exception
Errortype: Cache Hierarchy Error
Processor-APIC-id: 9
Spoiler: https://imgur.com/a/g2gAtIL

H
Hyposlash
Member
54
08-16-2023, 01:49 PM
#2
When sharing a troubleshooting thread, it's standard to provide complete system details. List the specifications as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the PSU age along with its make and model. BIOS version for your motherboard at this time.
As you plan an upgrade, we'll compare the setup before and after the change.
H
Hyposlash
08-16-2023, 01:49 PM #2

When sharing a troubleshooting thread, it's standard to provide complete system details. List the specifications as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the PSU age along with its make and model. BIOS version for your motherboard at this time.
As you plan an upgrade, we'll compare the setup before and after the change.

I
iPhan
Member
183
08-16-2023, 07:01 PM
#3
Sorry, I can't include all the details, I'm not very tech-savvy and want my mate to handle most (or all) of the work.
I
iPhan
08-16-2023, 07:01 PM #3

Sorry, I can't include all the details, I'm not very tech-savvy and want my mate to handle most (or all) of the work.

I
Intanet
Junior Member
8
08-16-2023, 11:31 PM
#4
Replaced the PSU with be quiet! straight power 12 850W.
However the crashes remain, but its now clear why; CPU overheating
Thermal paste is ok (redone twice), and from what I find online this is a fairly typical issue with this cpu.
Reddit - Dive into anything
www.reddit.com
Would trying the above be a decent idea?
I
Intanet
08-16-2023, 11:31 PM #4

Replaced the PSU with be quiet! straight power 12 850W.
However the crashes remain, but its now clear why; CPU overheating
Thermal paste is ok (redone twice), and from what I find online this is a fairly typical issue with this cpu.
Reddit - Dive into anything
www.reddit.com
Would trying the above be a decent idea?

X
xDestroyerPvP
Member
68
08-17-2023, 12:25 AM
#5
What components were previously in place?
Was it necessary to perform a complete system reset and install the updated components?
X
xDestroyerPvP
08-17-2023, 12:25 AM #5

What components were previously in place?
Was it necessary to perform a complete system reset and install the updated components?

N
nahte5
Member
206
08-17-2023, 07:47 AM
#6
Are the older components still useful? At this stage, all other parts have been swapped except the case...
This system is also a completely fresh installation, yes.
N
nahte5
08-17-2023, 07:47 AM #6

Are the older components still useful? At this stage, all other parts have been swapped except the case...
This system is also a completely fresh installation, yes.

K
kungfutyla
Posting Freak
780
08-24-2023, 03:31 PM
#7
Using a 240mm AIO with a CPU, it's clear the temperatures remain stable and within normal ranges.
K
kungfutyla
08-24-2023, 03:31 PM #7

Using a 240mm AIO with a CPU, it's clear the temperatures remain stable and within normal ranges.

J
jeanelian1
Member
61
08-24-2023, 06:30 PM
#8
So atm shows only the boxed air cooler inside it, after we used the AiO for some testing (see link). Temperatures will fall to 35-40 when idle completely, but a bit of load will quickly bring it up to 60. Certain games can easily exceed 85, with Mirage staying around 91. At the time I turned off xmp, it didn’t cause a crash or overheating in a limited test, though it still reached 90. I logged this issue yesterday with a non-heat related crash. It’s an irreplaceable hardware error reported by Processorcore. Errorsource: Machine Check Exception. Errortype: Cache Hierarchy Error. Processor-APIC-id: 11. https://imgur.com/a/t9XLrAY View: https://imgur.com/a/t9XLrAY
J
jeanelian1
08-24-2023, 06:30 PM #8

So atm shows only the boxed air cooler inside it, after we used the AiO for some testing (see link). Temperatures will fall to 35-40 when idle completely, but a bit of load will quickly bring it up to 60. Certain games can easily exceed 85, with Mirage staying around 91. At the time I turned off xmp, it didn’t cause a crash or overheating in a limited test, though it still reached 90. I logged this issue yesterday with a non-heat related crash. It’s an irreplaceable hardware error reported by Processorcore. Errorsource: Machine Check Exception. Errortype: Cache Hierarchy Error. Processor-APIC-id: 11. https://imgur.com/a/t9XLrAY View: https://imgur.com/a/t9XLrAY

1
13tj
Member
110
09-04-2023, 09:49 PM
#9
That cooler isn't going to handle the CPU load, so it might make sense to reduce the PPT to around 85-95W until you have better cooling. With two 3200 DRAM sticks, XMP should work fine. I also checked some documentation and it seems these problems could be linked to the power plan. You might want to try turning off global c-states to see if that helps.
1
13tj
09-04-2023, 09:49 PM #9

That cooler isn't going to handle the CPU load, so it might make sense to reduce the PPT to around 85-95W until you have better cooling. With two 3200 DRAM sticks, XMP should work fine. I also checked some documentation and it seems these problems could be linked to the power plan. You might want to try turning off global c-states to see if that helps.

Y
ycholaser
Junior Member
3
09-05-2023, 06:09 AM
#10
The cooler should be reinstalled tonight. Is this error connected to the heating system? The log shows this issue when the CPU doesn’t trigger a heat alert.
Y
ycholaser
09-05-2023, 06:09 AM #10

The cooler should be reinstalled tonight. Is this error connected to the heating system? The log shows this issue when the CPU doesn’t trigger a heat alert.

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