F5F Stay Refreshed Software Operating Systems The update damaged your operating system. Need assistance?

The update damaged your operating system. Need assistance?

The update damaged your operating system. Need assistance?

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volleyball3950
Junior Member
44
05-12-2016, 04:16 AM
#1
I haven't updated in a while (I disabled them), and now I downloaded the update tool from Microsoft. It restarted my PC when it finished. After the reboot, logging in took about six minutes. Now I see only a black background, the taskbar keeps appearing and disappearing, and just my main monitor shows anything while the others are black but still have signal. I can't do or click anything except my cursor. Anyone know how to fix this or what's happening? Edited March 25, 2019 by Baummagseinekekse Added pic
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volleyball3950
05-12-2016, 04:16 AM #1

I haven't updated in a while (I disabled them), and now I downloaded the update tool from Microsoft. It restarted my PC when it finished. After the reboot, logging in took about six minutes. Now I see only a black background, the taskbar keeps appearing and disappearing, and just my main monitor shows anything while the others are black but still have signal. I can't do or click anything except my cursor. Anyone know how to fix this or what's happening? Edited March 25, 2019 by Baummagseinekekse Added pic

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yingyangzen
Junior Member
14
05-12-2016, 07:00 AM
#2
Windows explorer.exe is in trouble, fixing it might be tricky.
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yingyangzen
05-12-2016, 07:00 AM #2

Windows explorer.exe is in trouble, fixing it might be tricky.

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deathtodawn
Member
216
05-13-2016, 05:35 PM
#3
You're hoping the download didn't install properly and might have damaged your disk. It seems minor, so try launching Windows in Safe Mode, then open Command Prompt as Administrator. Use the command to scan for bad sectors and if found, run chkdsk /f. When prompted, confirm the disk check and then restart the system.
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deathtodawn
05-13-2016, 05:35 PM #3

You're hoping the download didn't install properly and might have damaged your disk. It seems minor, so try launching Windows in Safe Mode, then open Command Prompt as Administrator. Use the command to scan for bad sectors and if found, run chkdsk /f. When prompted, confirm the disk check and then restart the system.

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VitoSEXY
Posting Freak
797
05-14-2016, 01:49 AM
#4
If you're unsure about enabling Safe Mode on Windows 10, press the restart button while keeping the Shift key pressed.
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VitoSEXY
05-14-2016, 01:49 AM #4

If you're unsure about enabling Safe Mode on Windows 10, press the restart button while keeping the Shift key pressed.

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dani2401
Member
226
05-14-2016, 09:29 PM
#5
You shouldn’t have upset Bill and just kept updating regularly like a child. Now he’s getting back at you. Apart from hoping for his forgiveness, you might want to try these options:
- Do you have important data on the PC?
- Do you have another computer or laptop available?
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dani2401
05-14-2016, 09:29 PM #5

You shouldn’t have upset Bill and just kept updating regularly like a child. Now he’s getting back at you. Apart from hoping for his forgiveness, you might want to try these options:
- Do you have important data on the PC?
- Do you have another computer or laptop available?

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OG_NAME30
Member
53
05-15-2016, 02:27 AM
#6
Verify your drivers first. Enter safe mode by pressing the power button until the machine crashes. Restart and immediately see the Windows logo, then crash it again. Continue this process a few times before letting Windows load completely. On the next start, you should reach the recovery options. Navigate to Troubleshoot → Advanced Options → Startup Settings → Restart. After rebooting, select 4 for safe mode. If Windows boots normally, your driver conflict is resolved. Use Windows Key+R, type "cmd", and execute sfc /scannow to scan and repair system files. If errors are fixed, restart. If not, proceed with driver troubleshooting.

Transfer DDU onto a separate drive from another PC, then boot into safe mode, copy it to your desktop, extract it, and run it to fix display drivers. This often clears the issue. Select appropriate GPU drivers (AMD, Intel, NVIDIA) and run them first as "clear and do not restart", then again as "clear and restart." Once Windows boots cleanly, obtain the correct GPU drivers from the manufacturer and install them.

If problems persist, manually revert drivers in Safe Mode until you pinpoint the faulty one, uninstall it, and reinstall via Device Manager in a stable Windows environment. Alternatively, reset the system entirely from Safe Mode to remove corrupted files. Don’t erase the disk completely; this usually resolves file-related issues but requires reinstalling software afterward.

After a fresh install, avoid using the Windows Update button until automatic updates are handled by Microsoft.
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OG_NAME30
05-15-2016, 02:27 AM #6

Verify your drivers first. Enter safe mode by pressing the power button until the machine crashes. Restart and immediately see the Windows logo, then crash it again. Continue this process a few times before letting Windows load completely. On the next start, you should reach the recovery options. Navigate to Troubleshoot → Advanced Options → Startup Settings → Restart. After rebooting, select 4 for safe mode. If Windows boots normally, your driver conflict is resolved. Use Windows Key+R, type "cmd", and execute sfc /scannow to scan and repair system files. If errors are fixed, restart. If not, proceed with driver troubleshooting.

Transfer DDU onto a separate drive from another PC, then boot into safe mode, copy it to your desktop, extract it, and run it to fix display drivers. This often clears the issue. Select appropriate GPU drivers (AMD, Intel, NVIDIA) and run them first as "clear and do not restart", then again as "clear and restart." Once Windows boots cleanly, obtain the correct GPU drivers from the manufacturer and install them.

If problems persist, manually revert drivers in Safe Mode until you pinpoint the faulty one, uninstall it, and reinstall via Device Manager in a stable Windows environment. Alternatively, reset the system entirely from Safe Mode to remove corrupted files. Don’t erase the disk completely; this usually resolves file-related issues but requires reinstalling software afterward.

After a fresh install, avoid using the Windows Update button until automatic updates are handled by Microsoft.

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Vayneofhate79
Member
215
05-30-2016, 02:23 AM
#7
Before proceeding with significant actions, I wondered if you've attempted to restart explorer.exe via Task Manager. Just checking to understand its effect.
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Vayneofhate79
05-30-2016, 02:23 AM #7

Before proceeding with significant actions, I wondered if you've attempted to restart explorer.exe via Task Manager. Just checking to understand its effect.

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engen909
Member
57
05-30-2016, 07:39 AM
#8
It looks like the task bar keeps appearing again and again. I suspect Explorer.exe is handling this repeatedly. I advised him to verify his disk for any corruption, since that happened to me too.
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engen909
05-30-2016, 07:39 AM #8

It looks like the task bar keeps appearing again and again. I suspect Explorer.exe is handling this repeatedly. I advised him to verify his disk for any corruption, since that happened to me too.

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ArdVeneno
Junior Member
41
06-06-2016, 02:02 AM
#9
That's quite unusual. I'm not familiar with any typical occurrences during such situations. What specific issues are you noticing?
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ArdVeneno
06-06-2016, 02:02 AM #9

That's quite unusual. I'm not familiar with any typical occurrences during such situations. What specific issues are you noticing?

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MESEZ
Member
188
06-06-2016, 07:52 AM
#10
OP hasn't mentioned their storage setup. Running chkdsk drains a lot of power from an SSD, so I avoid it there. For physical drives or hybrids, it's fine, but with a pure SSD it's not worth the cost.
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MESEZ
06-06-2016, 07:52 AM #10

OP hasn't mentioned their storage setup. Running chkdsk drains a lot of power from an SSD, so I avoid it there. For physical drives or hybrids, it's fine, but with a pure SSD it's not worth the cost.

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