The system is halting my computer.

STQZ
Member

162

10-06-2020, 06:58 PM

I handle games well on my PC, but opening Steam causes it to shut down. The system runs an Intel i7-10700 with 10700 MHz, a 5700XT motherboard, and 16 GB RAM. I own this machine for about two years, purchased from CyberPower PC. I’ve run stress tests on the CPU and GPU without issues, and temperatures stayed normal when shutting down. Please help!

STQZ

10-06-2020, 06:58 PM #1

DevilDoggy657
Senior Member

530

10-10-2020, 01:32 AM

It seems the issue appears only when opening Steam. Try removing and readding Steam. Also, look into the Event Viewer logs for any shutdown errors.

DevilDoggy657

10-10-2020, 01:32 AM #2

It seems the issue appears only when opening Steam. Try removing and readding Steam. Also, look into the Event Viewer logs for any shutdown errors.

jozkolp
Junior Member

10-10-2020, 07:42 AM

The event viewer showed a kernel error for event 41 after uninstalling and reinstalling it.

jozkolp

10-10-2020, 07:42 AM #3

The event viewer showed a kernel error for event 41 after uninstalling and reinstalling it.

cjdeibert
Member

139

10-10-2020, 01:14 PM

It is usually due to problems with the driver. Consider updating your drivers.

cjdeibert

10-10-2020, 01:14 PM #4

It is usually due to problems with the driver. Consider updating your drivers.

Sheikah21
Member

149

10-10-2020, 06:57 PM

This was my first idea too, but everyone's vehicles are current. It's really confusing for me.

Sheikah21

10-10-2020, 06:57 PM #5

This was my first idea too, but everyone's vehicles are current. It's really confusing for me.

cmart592
Member

203

10-12-2020, 04:55 AM

Consider turning off MultiPlane Overlay. It may resolve the crash issue. Run an SFC/SCAN check as well.

cmart592

10-12-2020, 04:55 AM #6

Consider turning off MultiPlane Overlay. It may resolve the crash issue. Run an SFC/SCAN check as well.

Rayack
Senior Member

539

10-12-2020, 07:32 AM

Remove and reinstall the drivers carefully. Avoid installing beta or optional drivers.

Rayack

10-12-2020, 07:32 AM #7

Remove and reinstall the drivers carefully. Avoid installing beta or optional drivers.

rpb2003
Junior Member

10-12-2020, 02:06 PM

They both attempted to run Steam, then Farming Simulator 22 for four hours. After that, they tried to launch Steam again, but the PC shut down.

rpb2003

10-12-2020, 02:06 PM #8

They both attempted to run Steam, then Farming Simulator 22 for four hours. After that, they tried to launch Steam again, but the PC shut down.