The system fails to recognize the GPU following a shock event.

F5F Stay Refreshed Hardware Desktop The system fails to recognize the GPU following a shock event.

Master1958
Junior Member

09-22-2023, 09:35 PM

PC 7800x3d Gigabyte b650 elite ax 7900 xtx Windows 10 Hello, during a Diablo session I accidentally touched the PC case, which caused a shock and shut down the monitors. After turning it back on, only one display port was functioning. In Task Manager, the system didn’t recognize my graphics card and claimed it was using AMD integrated CPU graphics despite being connected to a dedicated card. What should I do?

Master1958

09-22-2023, 09:35 PM #1

_CharliePlayz_
Member

103

09-22-2023, 10:07 PM

It hasn't happened on your other PC, so do you still believe an earthing problem might be the cause?

_CharliePlayz_

09-22-2023, 10:07 PM #2

It hasn't happened on your other PC, so do you still believe an earthing problem might be the cause?

carp3
Senior Member

572

09-22-2023, 10:32 PM

It might be the CPU cable since it uses a 4-pin connector while your cables have 2 pins. You connected one half of the CPU, leaving the other half unconnected.

carp3

09-22-2023, 10:32 PM #3

It might be the CPU cable since it uses a 4-pin connector while your cables have 2 pins. You connected one half of the CPU, leaving the other half unconnected.

DeMoMisTy
Member

173

09-23-2023, 12:00 AM

Do you think my gpu is okay?

DeMoMisTy

09-23-2023, 12:00 AM #4

Do you think my gpu is okay?

SpeeedGamer
Junior Member

09-25-2023, 03:39 PM

I'm currently at work and will complete the 5 steps after returning home. Thanks a lot!

SpeeedGamer

09-25-2023, 03:39 PM #5

I'm currently at work and will complete the 5 steps after returning home. Thanks a lot!

Jujute
Member

10-02-2023, 06:47 AM

Thanks a lot! I'll let you know when I'm finished. Regarding the power supply change, using a Superflower 1200 PLAT from an EVGA GT 1000 might be related to the issue.

Jujute

10-02-2023, 06:47 AM #6

Thanks a lot! I'll let you know when I'm finished. Regarding the power supply change, using a Superflower 1200 PLAT from an EVGA GT 1000 might be related to the issue.

Smileyman130
Junior Member

10-09-2023, 07:23 AM

Great! I appreciate it. I'll let you know when I'm done.

Smileyman130

10-09-2023, 07:23 AM #7

Great! I appreciate it. I'll let you know when I'm done.