The SOS support team from Gigabyte doesn't reply to you.
The SOS support team from Gigabyte doesn't reply to you.
I possess two sticks of Ripjaws S5 DDR5-6000 CL36-36-36-96 1.35V 32GB (2x16GB). The system refuses to power on even when both are connected simultaneously, regardless of the slots. I managed to start it with just one stick. This RAM was listed on the gigabyte site as a verified part that should function. During troubleshooting, after booting with one stick, I powered off the PC and swapped sticks to confirm the issue wasn’t with the stick itself. Once resolved, the computer started again, so I’m not sure if it’s the RAM module. The BIOS version will need a second check at home, as it often takes several restarts before showing the BIOS screen. It’s one of those cases where it sometimes works and sometimes it doesn’t.
It seems there might be no issues with the memory cards at this point, though I can't be certain. I'm not eliminating it completely—just setting it aside temporarily. Were you using the default or JEDEC settings, or did EXPO features turn on? We need to eliminate other parts like the CPU and motherboard. Do you know anyone nearby who might have spare AM5 boards or CPUs for testing?