F5F Stay Refreshed Hardware Desktop The Ryzen motherboard failed - the CPU remained intact.

The Ryzen motherboard failed - the CPU remained intact.

The Ryzen motherboard failed - the CPU remained intact.

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mii_craft8
Junior Member
14
08-06-2020, 08:26 AM
#1
I constructed a setup earlier using an ASUS X570 Prime-P, AMD Ryzen 3600 along with its standard heatsink. I handed it over to my brother—now considering the 5800X. In short: he disliked the intense heat from the default heatsink and attempted to remove it. I explained why it should have been secured better, but he managed to pull the heatsink out while the CPU was still in place. Upon inspection, the CPU showed bent pins and some thermal paste residue, along with a damaged motherboard socket. After cleaning and realigning everything, I tried reinserting the CPU, but when I powered it on again, the motherboard lit up, the chipset fan spun, the GPU fans whirred, and the motherboard LEDs flashed. There was no UEFI prompt or error messages, just a black screen. I cleared the CMOS but got nothing back. It seems my brother may have damaged the CPU and possibly the motherboard. I also noticed the GPU wouldn’t register video on this system anymore—does that mean the CPU, GPU, and motherboard are essentially non-functional? Even though the motherboard keeps running, it feels like a fragile device: good parts end up broken.
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mii_craft8
08-06-2020, 08:26 AM #1

I constructed a setup earlier using an ASUS X570 Prime-P, AMD Ryzen 3600 along with its standard heatsink. I handed it over to my brother—now considering the 5800X. In short: he disliked the intense heat from the default heatsink and attempted to remove it. I explained why it should have been secured better, but he managed to pull the heatsink out while the CPU was still in place. Upon inspection, the CPU showed bent pins and some thermal paste residue, along with a damaged motherboard socket. After cleaning and realigning everything, I tried reinserting the CPU, but when I powered it on again, the motherboard lit up, the chipset fan spun, the GPU fans whirred, and the motherboard LEDs flashed. There was no UEFI prompt or error messages, just a black screen. I cleared the CMOS but got nothing back. It seems my brother may have damaged the CPU and possibly the motherboard. I also noticed the GPU wouldn’t register video on this system anymore—does that mean the CPU, GPU, and motherboard are essentially non-functional? Even though the motherboard keeps running, it feels like a fragile device: good parts end up broken.

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OldTwiist
Member
137
08-07-2020, 08:50 PM
#2
It seems what your brother did was typical for AMD CPUs, even if it appears unusual. I’d consider taking the CPU out again and thoroughly verifying all connections.
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OldTwiist
08-07-2020, 08:50 PM #2

It seems what your brother did was typical for AMD CPUs, even if it appears unusual. I’d consider taking the CPU out again and thoroughly verifying all connections.

1
111carys111
Posting Freak
832
08-07-2020, 09:51 PM
#3
Yes, all pins are present and properly aligned.
1
111carys111
08-07-2020, 09:51 PM #3

Yes, all pins are present and properly aligned.

D
Dylanhtx
Member
156
08-08-2020, 03:08 AM
#4
It's often a frequent *misconception* if that's what you're referring to, yet it's far from typical. This scenario doesn't usually occur with Intel or AMD Threadripper since they use LGA and include a complete chip retention bracket, unlike just the arm that secures the pins. Yet, anyone familiar with the process knows to gently twist the cooler to ease the adhesive before removing it completely.
D
Dylanhtx
08-08-2020, 03:08 AM #4

It's often a frequent *misconception* if that's what you're referring to, yet it's far from typical. This scenario doesn't usually occur with Intel or AMD Threadripper since they use LGA and include a complete chip retention bracket, unlike just the arm that secures the pins. Yet, anyone familiar with the process knows to gently twist the cooler to ease the adhesive before removing it completely.

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alone_me
Member
180
08-08-2020, 04:46 AM
#5
The CPU might be faulty, but the motherboard could still function. I’d attempt a different CPU first to check compatibility. If you don’t have another one to test, a local repair service can examine the board for a small cost or even for free.
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alone_me
08-08-2020, 04:46 AM #5

The CPU might be faulty, but the motherboard could still function. I’d attempt a different CPU first to check compatibility. If you don’t have another one to test, a local repair service can examine the board for a small cost or even for free.

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Allpaca
Member
159
08-11-2020, 09:17 AM
#6
He just threw the cool gadget all over the place... I don’t know what to say. Did he turn it off first? EDIT: Someone else started the conversation... sorry about that... @kingknightrider
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Allpaca
08-11-2020, 09:17 AM #6

He just threw the cool gadget all over the place... I don’t know what to say. Did he turn it off first? EDIT: Someone else started the conversation... sorry about that... @kingknightrider

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louie018
Posting Freak
824
08-12-2020, 02:40 PM
#7
Could you handle this on your own? The closest repair shop is about 200 miles away.
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louie018
08-12-2020, 02:40 PM #7

Could you handle this on your own? The closest repair shop is about 200 miles away.

J
Jesco
Member
50
08-24-2020, 11:55 PM
#8
He did it, at least. Maybe he's just a fool, but he's not foolish.
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Jesco
08-24-2020, 11:55 PM #8

He did it, at least. Maybe he's just a fool, but he's not foolish.

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kaassouffle94
Junior Member
16
09-01-2020, 12:59 AM
#9
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kaassouffle94
09-01-2020, 12:59 AM #9

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C0mboDombo
Member
62
09-03-2020, 02:02 AM
#10
Sure, feel free to test another CPU. If you don’t have one, a repair shop is an alternative—they can bring in parts they already have.
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C0mboDombo
09-03-2020, 02:02 AM #10

Sure, feel free to test another CPU. If you don’t have one, a repair shop is an alternative—they can bring in parts they already have.

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