F5F Stay Refreshed Hardware Desktop The RX6800XT is no longer displaying images.

The RX6800XT is no longer displaying images.

The RX6800XT is no longer displaying images.

J
jjmonkey13
Member
236
04-19-2021, 12:28 PM
#1
Hi,
I just had my 5th build with this graphics card, everything worked fine until recently... I woke up one day and tried to start my PC as usual, but it wouldn’t boot into Windows and the screen went black. When I tried again, after about 20 seconds, the screen showed green cubes and then turned completely black. I changed the BIOS setting from Overclock to silent, and it worked for a while until now. I attempted to switch back to Overclock mode, but the screen stayed black in both settings.

I decided to disconnect everything and remove the card. I checked the pins and PCIe slot and found that the thermal paste was inside the slot and it was dry. I’m not sure if this affected my graphics card, but I’m wondering if it’s still functional. Can someone help me figure out what to do?

Also, one pin on the card looks different in color compared to the others, matching the area with the thermal paste. I bought the card two years ago and have never cleaned or maintained it since then.
J
jjmonkey13
04-19-2021, 12:28 PM #1

Hi,
I just had my 5th build with this graphics card, everything worked fine until recently... I woke up one day and tried to start my PC as usual, but it wouldn’t boot into Windows and the screen went black. When I tried again, after about 20 seconds, the screen showed green cubes and then turned completely black. I changed the BIOS setting from Overclock to silent, and it worked for a while until now. I attempted to switch back to Overclock mode, but the screen stayed black in both settings.

I decided to disconnect everything and remove the card. I checked the pins and PCIe slot and found that the thermal paste was inside the slot and it was dry. I’m not sure if this affected my graphics card, but I’m wondering if it’s still functional. Can someone help me figure out what to do?

Also, one pin on the card looks different in color compared to the others, matching the area with the thermal paste. I bought the card two years ago and have never cleaned or maintained it since then.

S
SivTheGreat
Member
209
04-26-2021, 10:47 PM
#2
Welcome to the forums, newcomer!
Thermal paste won't damage anything on your system even if you put it in your CPU's socket—just ensure it's non-conductive. With your discrete GPU removed, you can clean the gold contacts on the PCIe slot fingers using an eraser (not the board). Handle carefully to avoid knocking SMDs off the GPU.

Regarding your question, for display purposes, when sharing a troubleshooting thread, it's standard to provide full system specifications. List them clearly as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the age of the PSU, along with its make and model. Also mention the BIOS version for your motherboard at this time.
S
SivTheGreat
04-26-2021, 10:47 PM #2

Welcome to the forums, newcomer!
Thermal paste won't damage anything on your system even if you put it in your CPU's socket—just ensure it's non-conductive. With your discrete GPU removed, you can clean the gold contacts on the PCIe slot fingers using an eraser (not the board). Handle carefully to avoid knocking SMDs off the GPU.

Regarding your question, for display purposes, when sharing a troubleshooting thread, it's standard to provide full system specifications. List them clearly as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the age of the PSU, along with its make and model. Also mention the BIOS version for your motherboard at this time.

J
Jesco
Member
50
05-01-2021, 03:37 AM
#3
CPU model is Ryzen 5 9600x with a thermal solution from Termalright.
Motherboard supports Gigabyte Eagle AX B650.
Memory includes two 16GB 6000mhz RAM sticks from Kingbank.
Storage consists of a Crucial NVME 1TB SSD/HDD.
Graphics card is the Gigabyte RX6800XT Gaming OC with 16GB VRAM.
Power supply is a Corsair RM850e ATX Fully Modular 850w, lasting 8 months.
Chassis used is Lian Li O11 Dynamic.
Operating system runs Windows 11 VainOS Custom OS.
Monitor is a Xiaomi g27i at 165Hz.
BIOS version information is unavailable as image capture succeeded.
J
Jesco
05-01-2021, 03:37 AM #3

CPU model is Ryzen 5 9600x with a thermal solution from Termalright.
Motherboard supports Gigabyte Eagle AX B650.
Memory includes two 16GB 6000mhz RAM sticks from Kingbank.
Storage consists of a Crucial NVME 1TB SSD/HDD.
Graphics card is the Gigabyte RX6800XT Gaming OC with 16GB VRAM.
Power supply is a Corsair RM850e ATX Fully Modular 850w, lasting 8 months.
Chassis used is Lian Li O11 Dynamic.
Operating system runs Windows 11 VainOS Custom OS.
Monitor is a Xiaomi g27i at 165Hz.
BIOS version information is unavailable as image capture succeeded.