The resolution and FPS values are incorrect, so the correct choice isn't available.
The resolution and FPS values are incorrect, so the correct choice isn't available.
Hey everyone, I'm really struggling with this setup. I have two monitors—one at 1440p via DisplayPort and the other at 1080p over HDMI. Previously, I used a DP to force my XL monitor to 144Hz, but now it's stuck at 60Hz and only shows a lower resolution. All drivers are up to date. In Nvidia Control Panel, the suggested settings have changed from 2560x1440 at 144Hz to 3840x2160 at 60Hz. Now I can't even pick 1440p at 144Hz in NVIDIA Control Panel. The Windows settings list 3840x2160 as recommended, but when I try to set it to 1440p/144Hz, it still shows the higher resolution. My OSD also lists a different scaling. I checked my specs and BIOS, everything seems fine. Any suggestions? Thanks!
Hey there, Godul. I gave it a shot. It indicates it worked, though nothing shifts.
On your BenQ XL2720Z, maximum performance is 144Hz via DVI-D or DisplayPort. To achieve this, you must update the monitor's firmware to versions 004 or 005 for DisplayPort. This adjustment addresses a "link bug" that BenQ resolved later. For the EX323R, 144Hz is only possible through the DisplayPort connection (HDMI capped at 120Hz) and by setting OSD Freesync to "NORMAL".
Hi -racal-, I'll check that out. The main concern is that it's been working well for years at the correct resolution and frequency. The only change this morning was that both monitors flicker on and off repeatedly when turned on. This hasn't happened before.
Notably, adjusting the monitor to Freesync Premium and disconnecting the second screen restored proper resolution and enabled 120Hz. Reconnecting it brought it back to incorrect settings, capping at 60Hz. Looks like this issue was isolated.
Ensure free sync on your display restricts the Hz to 60, and check if your monitor's overclock is adjusted for higher refresh rates.
Hi CompMakesMeCry, the Freesync feature is disabled and there are no overclocking settings available. I haven’t adjusted the monitor settings to stop accepting 144Hz. Since the display is labeled as 1440p at 144Hz, it seems you likely didn’t need to overclock it.