F5F Stay Refreshed Hardware Desktop The recent upgrade is causing unexpected shutdowns during gameplay.

The recent upgrade is causing unexpected shutdowns during gameplay.

The recent upgrade is causing unexpected shutdowns during gameplay.

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Alex_Salty
Junior Member
8
12-27-2024, 08:28 PM
#1
I initially suspected the GPU was the issue since hardware problems could cause such behavior. I tried using another system, and everything functioned normally. Then I considered the CPU, running a stress test with AIDA64 that lasted 30 minutes without any problems. However, when I tested with CS2 or a GPU benchmark, it shut down unexpectedly. The temperatures were within normal ranges—CPU peaked at 75°C and GPU at 77°C. It seems the cause might be something else; please let me know what you'd like to do next.
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Alex_Salty
12-27-2024, 08:28 PM #1

I initially suspected the GPU was the issue since hardware problems could cause such behavior. I tried using another system, and everything functioned normally. Then I considered the CPU, running a stress test with AIDA64 that lasted 30 minutes without any problems. However, when I tested with CS2 or a GPU benchmark, it shut down unexpectedly. The temperatures were within normal ranges—CPU peaked at 75°C and GPU at 77°C. It seems the cause might be something else; please let me know what you'd like to do next.

L
226
12-27-2024, 08:28 PM
#2
What are your specifications? It seems my power supply might be insufficient.
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LuLuPlaysCraft
12-27-2024, 08:28 PM #2

What are your specifications? It seems my power supply might be insufficient.

X
xXDuckManXx
Member
68
12-27-2024, 08:28 PM
#3
What are your complete details? The power supply seems faulty or improperly connected—make sure all cables are secure.
X
xXDuckManXx
12-27-2024, 08:28 PM #3

What are your complete details? The power supply seems faulty or improperly connected—make sure all cables are secure.

P
Psilocibin
Member
58
12-27-2024, 08:28 PM
#4
is a ryzen 5 5500 rx 5700xt with 16gb ram, 3200mhz processor, 700w power supply, evga psu, and m.2 sata drive.
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Psilocibin
12-27-2024, 08:28 PM #4

is a ryzen 5 5500 rx 5700xt with 16gb ram, 3200mhz processor, 700w power supply, evga psu, and m.2 sata drive.

I
inboxcar
Member
182
12-27-2024, 08:28 PM
#5
I agree with the other person, verify your connections and thermal paste usage. How does Hwinfo appear under GPU stress testing?
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inboxcar
12-27-2024, 08:28 PM #5

I agree with the other person, verify your connections and thermal paste usage. How does Hwinfo appear under GPU stress testing?

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Loosenukem
Junior Member
5
12-27-2024, 08:28 PM
#6
All the connections were correctly placed. I contacted a technician who confirmed it was due to thermal issues. After switching to a better cooling solution, the problem persisted, and he suggested a faulty CPU. While I don’t believe it’s a CPU issue, it might still be worth investigating further.
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Loosenukem
12-27-2024, 08:28 PM #6

All the connections were correctly placed. I contacted a technician who confirmed it was due to thermal issues. After switching to a better cooling solution, the problem persisted, and he suggested a faulty CPU. While I don’t believe it’s a CPU issue, it might still be worth investigating further.

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awesomenes24
Junior Member
5
12-27-2024, 08:28 PM
#7
Case details: specific model and fan count not provided.
RX 5700XT specifications: unspecified in the query.
Last cleaning/repasting: no date given.
Latest BIOS: not mentioned.
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awesomenes24
12-27-2024, 08:28 PM #7

Case details: specific model and fan count not provided.
RX 5700XT specifications: unspecified in the query.
Last cleaning/repasting: no date given.
Latest BIOS: not mentioned.

B
borisleehk
Junior Member
4
12-27-2024, 08:28 PM
#8
the latest motherboard bios only seem to be problematic, but I’ve replaced the fans—now there are four—and the RX 5700 XT Gaming OC RGB is running smoothly. I also tested it on another system while playing Cyberpunk at ultra with 60fps, which suggests the issue isn’t with the GPU itself.
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borisleehk
12-27-2024, 08:28 PM #8

the latest motherboard bios only seem to be problematic, but I’ve replaced the fans—now there are four—and the RX 5700 XT Gaming OC RGB is running smoothly. I also tested it on another system while playing Cyberpunk at ultra with 60fps, which suggests the issue isn’t with the GPU itself.

D
DustMC_
Member
207
12-27-2024, 08:28 PM
#9
It's also a compact ATX model with a Q300L cooling solution.
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DustMC_
12-27-2024, 08:28 PM #9

It's also a compact ATX model with a Q300L cooling solution.

J
JVMASTER11
Member
127
12-27-2024, 08:28 PM
#10
Are you certain your setup is in an area with adequate ventilation? Your power supply might be overheating and cutting off to protect itself.
J
JVMASTER11
12-27-2024, 08:28 PM #10

Are you certain your setup is in an area with adequate ventilation? Your power supply might be overheating and cutting off to protect itself.

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