F5F Stay Refreshed Hardware Desktop The question asks if the device damaged 3.5mm audio jacks.

The question asks if the device damaged 3.5mm audio jacks.

The question asks if the device damaged 3.5mm audio jacks.

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ChibiDusk
Member
164
06-29-2023, 06:24 AM
#1
I experienced a problem where my GPU would cause the screen to go black every 15 seconds or so. After reseating it, the issue continued. I looked up instructions on using DDU to remove drivers to start over. I went through several steps—turned some options on and off—but when the process finished, I noticed a constant buzzing sound through my headset. The noise intensifies during loading tasks and when moving the mouse. Despite this, audio works perfectly on my built-in speakers, and the problem persists even when connected via GPU with a DisplayPort cable. Any advice would be greatly appreciated.
C
ChibiDusk
06-29-2023, 06:24 AM #1

I experienced a problem where my GPU would cause the screen to go black every 15 seconds or so. After reseating it, the issue continued. I looked up instructions on using DDU to remove drivers to start over. I went through several steps—turned some options on and off—but when the process finished, I noticed a constant buzzing sound through my headset. The noise intensifies during loading tasks and when moving the mouse. Despite this, audio works perfectly on my built-in speakers, and the problem persists even when connected via GPU with a DisplayPort cable. Any advice would be greatly appreciated.

H
HdoubleO
Member
186
06-29-2023, 07:19 AM
#2
I've never encountered this before, not even once over ten years of using and suggesting its use. It seems like this might be an isolated case. What exactly do you mean by "reformatted"? Are you referring to a complete system reinstallation? Which drivers, if any, have you added specifically after using the DDU? What are your precise full hardware details? Have you performed a thorough BIOS reset following the update?

If you experienced a black screen while the graphics were displaying, it likely indicated an underlying issue.

BIOS Hard Reset procedure
Turn off the device, disconnect the power supply and detach the PSU cable from the wall or power source.
Take out the motherboard's CMOS battery for roughly three to five minutes. In certain scenarios, removing the graphics card might be needed to access the CMOS battery.
While the battery is removed, keep pressing the case power button continuously for 15-30 seconds to drain any remaining charge in the CMOS circuit. Once the five minutes are complete, reinsert the CMOS battery, making sure it's oriented correctly as it was removed.
If you had to remove the graphics card, you can reinstall it now, but be sure to reconnect any power cables and your display cable as well.
Reconnect the PSU power cable, turn the power back on, and restart the system. It should show the POST screen with options to set up CMOS/BIOS. Enter the BIOS setup program and adjust the boot settings for Windows or legacy systems, depending on where your operating system resides.
Save your changes and exit. If the system successfully POSTs and boots, you can proceed further—such as returning to the BIOS and configuring additional settings like Memory XMP, A-XMP, D.O.C.P profiles, fan profiles, or other custom configurations that may have been lost during the reset.
In some instances, after resetting the CMOS, it might be necessary to load the default or optimal values in the BIOS to restore hardware tables for the boot manager.

It's also important to note that if the issue stems from a missing video signal, attempting a hard reset could be beneficial. Trying an alternative display, such as HDMI, can help if you have no visual output or cannot access the BIOS properly. If the problem persists, switching to another monitor may resolve the issue.
H
HdoubleO
06-29-2023, 07:19 AM #2

I've never encountered this before, not even once over ten years of using and suggesting its use. It seems like this might be an isolated case. What exactly do you mean by "reformatted"? Are you referring to a complete system reinstallation? Which drivers, if any, have you added specifically after using the DDU? What are your precise full hardware details? Have you performed a thorough BIOS reset following the update?

If you experienced a black screen while the graphics were displaying, it likely indicated an underlying issue.

BIOS Hard Reset procedure
Turn off the device, disconnect the power supply and detach the PSU cable from the wall or power source.
Take out the motherboard's CMOS battery for roughly three to five minutes. In certain scenarios, removing the graphics card might be needed to access the CMOS battery.
While the battery is removed, keep pressing the case power button continuously for 15-30 seconds to drain any remaining charge in the CMOS circuit. Once the five minutes are complete, reinsert the CMOS battery, making sure it's oriented correctly as it was removed.
If you had to remove the graphics card, you can reinstall it now, but be sure to reconnect any power cables and your display cable as well.
Reconnect the PSU power cable, turn the power back on, and restart the system. It should show the POST screen with options to set up CMOS/BIOS. Enter the BIOS setup program and adjust the boot settings for Windows or legacy systems, depending on where your operating system resides.
Save your changes and exit. If the system successfully POSTs and boots, you can proceed further—such as returning to the BIOS and configuring additional settings like Memory XMP, A-XMP, D.O.C.P profiles, fan profiles, or other custom configurations that may have been lost during the reset.
In some instances, after resetting the CMOS, it might be necessary to load the default or optimal values in the BIOS to restore hardware tables for the boot manager.

It's also important to note that if the issue stems from a missing video signal, attempting a hard reset could be beneficial. Trying an alternative display, such as HDMI, can help if you have no visual output or cannot access the BIOS properly. If the problem persists, switching to another monitor may resolve the issue.

7
7ebles3
Member
52
06-29-2023, 10:17 AM
#3
The screen flickering disappeared once I ran DDU, yet the audio vanished at the same instant.
System details: https://imgur.com/a/TDeWOF1
View: https://imgur.com/gallery/TDeWOF1
Following the formatting of the PC, a complete wipe of all drives and a fresh installation.
I then accessed
https://www.msi.com/Motherboard/H270-TOM...IC/support
and updated my BIOS via that link. Updated BIOS. Then navigated to the drivers page and downloaded the Intel chipset along with the on-board audio Realtek. Restarted after each step.
Last night, after reading your comment, I reset the BIOS by disconnecting the GPU and battery for the time period you mentioned. The feedback sound remains. Also, thank you for informing me about using HDMI—it was the path I needed to follow to reach the BIOS.
7
7ebles3
06-29-2023, 10:17 AM #3

The screen flickering disappeared once I ran DDU, yet the audio vanished at the same instant.
System details: https://imgur.com/a/TDeWOF1
View: https://imgur.com/gallery/TDeWOF1
Following the formatting of the PC, a complete wipe of all drives and a fresh installation.
I then accessed
https://www.msi.com/Motherboard/H270-TOM...IC/support
and updated my BIOS via that link. Updated BIOS. Then navigated to the drivers page and downloaded the Intel chipset along with the on-board audio Realtek. Restarted after each step.
Last night, after reading your comment, I reset the BIOS by disconnecting the GPU and battery for the time period you mentioned. The feedback sound remains. Also, thank you for informing me about using HDMI—it was the path I needed to follow to reach the BIOS.

F
FLPFive
Member
170
06-29-2023, 10:24 AM
#4
This is the list of hardware I have for my PC.
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FLPFive
06-29-2023, 10:24 AM #4

This is the list of hardware I have for my PC.

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oliv8041
Member
160
07-03-2023, 02:42 AM
#5
Look for a good 750w power supply with a minimum of 7 years warranty.
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oliv8041
07-03-2023, 02:42 AM #5

Look for a good 750w power supply with a minimum of 7 years warranty.

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ExodusMC
Member
146
07-06-2023, 01:39 PM
#6
I'm researching them now, didn't realize until now it's below the recommended 650w for my GPU.
Also found the 3.5mm jack on my monitor and I've been using that for the time being. Headset works fine through that. Just no mic access for the time being.
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ExodusMC
07-06-2023, 01:39 PM #6

I'm researching them now, didn't realize until now it's below the recommended 650w for my GPU.
Also found the 3.5mm jack on my monitor and I've been using that for the time being. Headset works fine through that. Just no mic access for the time being.