F5F Stay Refreshed Hardware Desktop The PC stopped working after a game and needed to restart, taking over 20 minutes to return to Windows.

The PC stopped working after a game and needed to restart, taking over 20 minutes to return to Windows.

The PC stopped working after a game and needed to restart, taking over 20 minutes to return to Windows.

N
NottaSpy
Member
232
01-01-2022, 06:41 PM
#1
Last evening I played a COD DMZ game, extracted the files, and the session ended abruptly. My PC shut down immediately afterward. When I tried to power it back on, it displayed the ASUS Rogo logo with spinning dots, but it continued to spin indefinitely. After resetting the machine, I was directed to troubleshoot. I accessed Windows via the startup repair option.

My system specs are listed below. The most recent hardware update involved adding a second graphics card (Quadro M5000) for secondary displays, as the primary GPU (Pny 4090) could only support two monitors. I noticed color calibration issues on the main screen and a problem with the secondary display. By right-clicking the desktop, I opened NVIDIA graphics settings, which triggered a Windows notification saying it couldn’t open. The option disappeared afterward.

I checked Device Manager and found the M5000 labeled as a generic VGA adapter. I became certain the card was faulty. Last year, I replaced an old desktop with two Quadro cards. Earlier this year, I detected a burning smell from that machine, which turned out to be another M5000 card whose back component had failed. I powered off my PC, removed the faulty card, and inspected it—both appeared fine. After rebooting, the issue persisted with spinning dots.

I attempted various fixes but waited about 20 minutes before it loaded properly. At this stage, I’ve backed up important files to another drive and feel it’s time for a clean install, possibly Windows 11. Any suggestions before proceeding with a wipe?
N
NottaSpy
01-01-2022, 06:41 PM #1

Last evening I played a COD DMZ game, extracted the files, and the session ended abruptly. My PC shut down immediately afterward. When I tried to power it back on, it displayed the ASUS Rogo logo with spinning dots, but it continued to spin indefinitely. After resetting the machine, I was directed to troubleshoot. I accessed Windows via the startup repair option.

My system specs are listed below. The most recent hardware update involved adding a second graphics card (Quadro M5000) for secondary displays, as the primary GPU (Pny 4090) could only support two monitors. I noticed color calibration issues on the main screen and a problem with the secondary display. By right-clicking the desktop, I opened NVIDIA graphics settings, which triggered a Windows notification saying it couldn’t open. The option disappeared afterward.

I checked Device Manager and found the M5000 labeled as a generic VGA adapter. I became certain the card was faulty. Last year, I replaced an old desktop with two Quadro cards. Earlier this year, I detected a burning smell from that machine, which turned out to be another M5000 card whose back component had failed. I powered off my PC, removed the faulty card, and inspected it—both appeared fine. After rebooting, the issue persisted with spinning dots.

I attempted various fixes but waited about 20 minutes before it loaded properly. At this stage, I’ve backed up important files to another drive and feel it’s time for a clean install, possibly Windows 11. Any suggestions before proceeding with a wipe?

B
Broflash
Senior Member
740
01-20-2022, 03:08 AM
#2
I'm going to be straight with you, what are you really looking for? I think setting up one monitor for work tasks and another for gaming would be ideal. That way, you can use all eight monitors smoothly without any hassle. You might also want to explore daisy chain setups or use DisplayPort/USB-C connections. Running a 4090 with another GPU is going to be extremely demanding and could damage your hardware. It sounds like you're dealing with more than just this one problem. What resolution are you currently using? The combination of 9900k and 4090 isn't optimal for top performance, even at 4K.
B
Broflash
01-20-2022, 03:08 AM #2

I'm going to be straight with you, what are you really looking for? I think setting up one monitor for work tasks and another for gaming would be ideal. That way, you can use all eight monitors smoothly without any hassle. You might also want to explore daisy chain setups or use DisplayPort/USB-C connections. Running a 4090 with another GPU is going to be extremely demanding and could damage your hardware. It sounds like you're dealing with more than just this one problem. What resolution are you currently using? The combination of 9900k and 4090 isn't optimal for top performance, even at 4K.

E
Edge328
Member
111
01-20-2022, 07:42 AM
#3
Have you entered the BIOS settings before? Did the system act odd, such as slow or choppy mouse movements or delayed tab transitions?
Upon launching Windows, does everything function properly?
Have you attempted to start Windows without the Quadro version installed?
E
Edge328
01-20-2022, 07:42 AM #3

Have you entered the BIOS settings before? Did the system act odd, such as slow or choppy mouse movements or delayed tab transitions?
Upon launching Windows, does everything function properly?
Have you attempted to start Windows without the Quadro version installed?

I
ItsVintageBeef
Member
114
01-22-2022, 12:05 AM
#4
I reviewed the bios section and reset everything to the standard settings, but there was no adjustment. The program functioned correctly once on Windows. I removed the quadro card at that time, yet it remained unchanged.
I
ItsVintageBeef
01-22-2022, 12:05 AM #4

I reviewed the bios section and reset everything to the standard settings, but there was no adjustment. The program functioned correctly once on Windows. I removed the quadro card at that time, yet it remained unchanged.

H
HARRIBO45600
Member
69
01-22-2022, 04:29 AM
#5
I own an Odyssey G9 with two 27-inch monitors for streaming and Discord. The problem involves a valve index that seems to function like two screens, requiring me to turn off one extra monitor each time I play VR. The fix I found is adding a second low-power GPU, but I couldn’t locate a simple method to automatically switch it off when Steam VR starts. The M5000 uses very little power since it only handles the extra displays that never show games, and the 4090 is limited to 450W—still not a major concern. This issue persists even without the second GPU. I know the 9900K is outdated, so next upgrades should focus on the CPU, memory, and RAM, but I’m holding off on the 13900 or 7950X3D just yet.
H
HARRIBO45600
01-22-2022, 04:29 AM #5

I own an Odyssey G9 with two 27-inch monitors for streaming and Discord. The problem involves a valve index that seems to function like two screens, requiring me to turn off one extra monitor each time I play VR. The fix I found is adding a second low-power GPU, but I couldn’t locate a simple method to automatically switch it off when Steam VR starts. The M5000 uses very little power since it only handles the extra displays that never show games, and the 4090 is limited to 450W—still not a major concern. This issue persists even without the second GPU. I know the 9900K is outdated, so next upgrades should focus on the CPU, memory, and RAM, but I’m holding off on the 13900 or 7950X3D just yet.

C
cookiedough909
Posting Freak
782
01-22-2022, 04:48 AM
#6
Oh and one other thing, may be irrelevant. I used to have an asus strix 2080ti in this pc, and I had an issue that was being caused by the armoury crate, where I would have to launch certain programs 3 times before they would start working. I recently reinstalled the lastest version to control my rgb in my case, so I wouldn't be surprised if it was the culprit of this issue.
C
cookiedough909
01-22-2022, 04:48 AM #6

Oh and one other thing, may be irrelevant. I used to have an asus strix 2080ti in this pc, and I had an issue that was being caused by the armoury crate, where I would have to launch certain programs 3 times before they would start working. I recently reinstalled the lastest version to control my rgb in my case, so I wouldn't be surprised if it was the culprit of this issue.

O
Orion_GOD
Junior Member
34
01-26-2022, 01:50 PM
#7
I fixed it by installing a PCIe USB 3 card. The motherboard only had a few USB ports, so I placed it behind the GPU. It was rubbing against the CPU heatsink, which had a black coating (NHD15 Chromax). Eventually, the coating on the PCB and the heatsink wore through, probably due to fan vibrations. This caused a short when the heatsink connected the 5V rail pad to the card’s ground plane. After removing the card, I used PCIe slot covers with USB ports that fit into the spare headers on the motherboard. I played a few games and everything worked fine.
O
Orion_GOD
01-26-2022, 01:50 PM #7

I fixed it by installing a PCIe USB 3 card. The motherboard only had a few USB ports, so I placed it behind the GPU. It was rubbing against the CPU heatsink, which had a black coating (NHD15 Chromax). Eventually, the coating on the PCB and the heatsink wore through, probably due to fan vibrations. This caused a short when the heatsink connected the 5V rail pad to the card’s ground plane. After removing the card, I used PCIe slot covers with USB ports that fit into the spare headers on the motherboard. I played a few games and everything worked fine.