F5F Stay Refreshed Hardware Desktop The PC starts up in the repair facility yet fails to boot at the residence.

The PC starts up in the repair facility yet fails to boot at the residence.

The PC starts up in the repair facility yet fails to boot at the residence.

D
Daboss132
Member
161
06-11-2018, 10:25 AM
#1
Details : CPU AMD Ryzen 2600X Board : ASUS B450 Plus RAM : 16 (8 x 2) Corsair Vengeance GPU : SAPPHIRE RX580 Alimenta : Gamdias Astrape M1 550W La machine fonctionne parfaitement depuis deux ans jusqu'à ce qu'elle refuse de démarrer. Les lumières du boîtier s'allument mais appuyer sur le bouton d'alimentation ne fait rien. Les ventilateurs ne tournent pas et restent immobiles. J'ai testé la source d'alimentation en raccordant un ventilateur, elle a démarré, donc le problème semble être lié au boîtier. J'ai envoyé la machine à un service technique qui m'a dit qu'elle se lance sur l'écran Windows et que je peux venir récupérer gratuitement. J'ai essayé à nouveau à la maison mais elle ne démarre toujours pas. J'ai vérifié différents emplacements dans le domicile sans succès. Je n'ai jamais testé chez un ami pour voir s'il y a un problème similaire. Si ce n'est pas le cas, je suppose que c'est un défaut du PSU de qualité bas. De plus, l'incident semble s'être produit après la pluie, je ne sais pas si l'humidité est impliquée. A-t-il déjà rencontré ce problème ? Quelles sont vos options maintenant ? Acheter un meilleur alimentation et espérer ?
D
Daboss132
06-11-2018, 10:25 AM #1

Details : CPU AMD Ryzen 2600X Board : ASUS B450 Plus RAM : 16 (8 x 2) Corsair Vengeance GPU : SAPPHIRE RX580 Alimenta : Gamdias Astrape M1 550W La machine fonctionne parfaitement depuis deux ans jusqu'à ce qu'elle refuse de démarrer. Les lumières du boîtier s'allument mais appuyer sur le bouton d'alimentation ne fait rien. Les ventilateurs ne tournent pas et restent immobiles. J'ai testé la source d'alimentation en raccordant un ventilateur, elle a démarré, donc le problème semble être lié au boîtier. J'ai envoyé la machine à un service technique qui m'a dit qu'elle se lance sur l'écran Windows et que je peux venir récupérer gratuitement. J'ai essayé à nouveau à la maison mais elle ne démarre toujours pas. J'ai vérifié différents emplacements dans le domicile sans succès. Je n'ai jamais testé chez un ami pour voir s'il y a un problème similaire. Si ce n'est pas le cas, je suppose que c'est un défaut du PSU de qualité bas. De plus, l'incident semble s'être produit après la pluie, je ne sais pas si l'humidité est impliquée. A-t-il déjà rencontré ce problème ? Quelles sont vos options maintenant ? Acheter un meilleur alimentation et espérer ?

S
spookiobama
Junior Member
16
06-18-2018, 03:09 PM
#2
You might also examine your PSU cable, as cheaper options often cause poor connections so the power supply isn't actually connected. Consider swapping it with another if you find one nearby. Do you own a multimeter? You can verify the cable's functionality using one (be careful and/or refrain if you're unsure). It would be unusual for your electricity to be so contaminated that the PSU won't operate, but you could attempt using a UPS to clean up the interference and support a weaker PSU. Lastly, replacing the PSU would likely make a big difference.
S
spookiobama
06-18-2018, 03:09 PM #2

You might also examine your PSU cable, as cheaper options often cause poor connections so the power supply isn't actually connected. Consider swapping it with another if you find one nearby. Do you own a multimeter? You can verify the cable's functionality using one (be careful and/or refrain if you're unsure). It would be unusual for your electricity to be so contaminated that the PSU won't operate, but you could attempt using a UPS to clean up the interference and support a weaker PSU. Lastly, replacing the PSU would likely make a big difference.

C
Challlenger
Member
67
06-18-2018, 04:00 PM
#3
It's quite puzzling since I've been using a UPS and this issue hasn't happened before. Without a multimeter nearby, I can't check the cable. In the end, I might have to test a different power supply. I'm mainly concerned that the new PSU might not perform as expected.
C
Challlenger
06-18-2018, 04:00 PM #3

It's quite puzzling since I've been using a UPS and this issue hasn't happened before. Without a multimeter nearby, I can't check the cable. In the end, I might have to test a different power supply. I'm mainly concerned that the new PSU might not perform as expected.

C
CalphClient
Member
197
06-20-2018, 12:09 PM
#4
Here are some possible ways to phrase your notes:

- Verify connections by plugging the PC straight into the wall, bypassing the UPS.
- Remove the front panel connector and discharge the power pins using a key or similar tool on the motherboard.
- Disconnect and reconnect the power cables from the PC components and PSU to rule out loose connections.
- Inspect the fan connectors for any damage.
- Try removing the GPU and see if the system boots.
- Check if the PSU is supplying power correctly; replace it if necessary.
- Use a different power cable between the PSU and wall, referencing voltage and amperage markings.
- If issues persist, consider replacing the PSU as a last resort.
- If problems continue, the motherboard may need inspection.
C
CalphClient
06-20-2018, 12:09 PM #4

Here are some possible ways to phrase your notes:

- Verify connections by plugging the PC straight into the wall, bypassing the UPS.
- Remove the front panel connector and discharge the power pins using a key or similar tool on the motherboard.
- Disconnect and reconnect the power cables from the PC components and PSU to rule out loose connections.
- Inspect the fan connectors for any damage.
- Try removing the GPU and see if the system boots.
- Check if the PSU is supplying power correctly; replace it if necessary.
- Use a different power cable between the PSU and wall, referencing voltage and amperage markings.
- If issues persist, consider replacing the PSU as a last resort.
- If problems continue, the motherboard may need inspection.

D
deadpool2020
Junior Member
5
06-30-2018, 01:22 PM
#5
Updated post on this discussion. None of the tests I conducted produced any results. Here’s what I tried:
- Connected the PC straight to the power outlet without the UPS.
- Shorted the power pins.
- Removed the GPU. Since other devices weren’t connected, nothing changed.
Still no improvement.
Decided the PSU might be faulty, so I replaced it with a Corsair CV550 from Gammidias Astrape 550. Surprisingly, it didn’t work either. It’s frustrating, but I’ve been warned the old unit was risky anyway.
Right now I’m in a room with a dehumidifier, hoping that might help. It feels like a dead end at this point.
D
deadpool2020
06-30-2018, 01:22 PM #5

Updated post on this discussion. None of the tests I conducted produced any results. Here’s what I tried:
- Connected the PC straight to the power outlet without the UPS.
- Shorted the power pins.
- Removed the GPU. Since other devices weren’t connected, nothing changed.
Still no improvement.
Decided the PSU might be faulty, so I replaced it with a Corsair CV550 from Gammidias Astrape 550. Surprisingly, it didn’t work either. It’s frustrating, but I’ve been warned the old unit was risky anyway.
Right now I’m in a room with a dehumidifier, hoping that might help. It feels like a dead end at this point.

Z
zarross
Junior Member
40
07-05-2018, 10:25 PM
#6
Another update. I brought the PC with the new PSU to a friend's place and tried it, but it didn't start up. I thought about going back to the repair shop again. They said everything is fine. Of course, when I plugged it in, it worked perfectly—almost like nothing was wrong. When I got home, it still wouldn't start. Based on their advice, I might need to replace the motherboard or send the current one for repairs. If that doesn't work, I'll probably call an electrician.
Z
zarross
07-05-2018, 10:25 PM #6

Another update. I brought the PC with the new PSU to a friend's place and tried it, but it didn't start up. I thought about going back to the repair shop again. They said everything is fine. Of course, when I plugged it in, it worked perfectly—almost like nothing was wrong. When I got home, it still wouldn't start. Based on their advice, I might need to replace the motherboard or send the current one for repairs. If that doesn't work, I'll probably call an electrician.

D
danielskyj
Member
173
07-05-2018, 11:24 PM
#7
The outcome of that case is unclear, but it hasn't proven effective for your current situation.
D
danielskyj
07-05-2018, 11:24 PM #7

The outcome of that case is unclear, but it hasn't proven effective for your current situation.

D
Devinzzz
Junior Member
15
07-06-2018, 05:20 PM
#8
Hello, I'm encountering the same problem right now. Please assist me. Edited October 13, 2023 by theVIZ
D
Devinzzz
07-06-2018, 05:20 PM #8

Hello, I'm encountering the same problem right now. Please assist me. Edited October 13, 2023 by theVIZ

R
ReakZ_
Member
183
07-06-2018, 05:44 PM
#9
Hey there, I'm experiencing the same problem too. I replaced the PSU with a new one but it's still not working. I'm sending the motherboard for warranty but they keep saying it's fine. The repair shop turned it on for a whole day and everything seemed okay. I've tested it at home with neighbors and friends, but nothing changed. My wiring is brand new in my house. The PC details are: ASUS Prime B550M, RYZEN 7 5700G graphics, 16 GB RAM, 500 GB SSD.
R
ReakZ_
07-06-2018, 05:44 PM #9

Hey there, I'm experiencing the same problem too. I replaced the PSU with a new one but it's still not working. I'm sending the motherboard for warranty but they keep saying it's fine. The repair shop turned it on for a whole day and everything seemed okay. I've tested it at home with neighbors and friends, but nothing changed. My wiring is brand new in my house. The PC details are: ASUS Prime B550M, RYZEN 7 5700G graphics, 16 GB RAM, 500 GB SSD.

E
elitemaster64
Member
142
07-06-2018, 06:10 PM
#10
I just got the motherboard from the service center. After a week it works fine in the shop and repair place, but it won’t turn on at my home or my neighbor’s house. I’m confused about what’s wrong and need help fixing it. PC specs: AMD 5600G, XPG RAM 8*2 = 16GB, Gigabyte B450M motherboard, Ant Esports PSU 450W, WD Blue, 500GB.
E
elitemaster64
07-06-2018, 06:10 PM #10

I just got the motherboard from the service center. After a week it works fine in the shop and repair place, but it won’t turn on at my home or my neighbor’s house. I’m confused about what’s wrong and need help fixing it. PC specs: AMD 5600G, XPG RAM 8*2 = 16GB, Gigabyte B450M motherboard, Ant Esports PSU 450W, WD Blue, 500GB.