The PC screen turned off during sleep, indicating a possible issue with the CPU.
The PC screen turned off during sleep, indicating a possible issue with the CPU.
It’s been several months since I installed a new CPU, yet last night I left my machine on while resting. When I opened it, the screen was dark, and both the mouse and keyboard failed. After some time, I discovered my upgraded CPU wasn’t functioning. I’m now running my old one, and everything is operational again, though it’s puzzling how the new chip could fail unexpectedly. At first, I experienced cursor issues in my browser, so I performed a factory reset. The reset didn’t solve the problem; my monitor would occasionally flicker black in certain spots. Then I fell asleep, and upon waking, the system felt unresponsive. There seems to be no clear explanation for the sudden failure—nothing was running. I was simply using my desktop when I went to sleep. How can a CPU just stop working without any warning? I’m worried about potential BIOS issues after the reset, but I hadn’t updated it since the installation. Also, during setup, I didn’t need to update the BIOS, yet now everything is broken. There’s no visible damage on the chip, and I ran all hardware checks, which came back clean. Still, whenever I install the new CPU, the display goes blank, and I can’t even reach the BIOS settings. I tried swapping it again yesterday, but removing the heatsink caused the whole unit to detach without releasing the latch—luckily my old CPU survived. I’m unsure if I should attempt another swap without being certain it will work. I don’t want to spend money on a new machine. My current setup is an HP Pavilion Gaming Desktop PC TG01-2000a (2Z6E2AV), originally equipped with a Ryzen 3 5300G, which performed adequately for about six months before this issue arose. After upgrading to a Ryzen 7 5700G, it ran smoothly until now. I’m desperate for guidance to get my new CPU functioning properly without purchasing another one. The performance drop is noticeable in games like Valorant and Fortnite, where maintaining 144 fps is essential, resulting in a choppy experience. Thank you for your help—I’d really appreciate any advice or support!
Could you rephrase this so it flows better? I’m trying to make it clearer for others who might help. Also, could you confirm if you encountered a serious problem without a blue screen? If unsure, please send the CPU back with your current device to check further. It’s possible the issue lies with the motherboard.
They discussed something, and it seems they’re focusing on key points. Let me know if you want more details!
I struggled to comprehend that text, so I’ll pass it over to another AI. In this scenario, Autopilot was involved. - The user upgraded their CPU to a Ryzen 7 5700G, but after several months, the processor ceased functioning unexpectedly, making the system unresponsive. - They performed a factory reset on their PC due to early problems, which caused the screen to flicker intermittently. Once the reset was done, the new CPU stopped working entirely. - Even after running BIOS diagnostics and confirming no visible damage to the CPU, the system still didn’t respond when the new processor was installed, prompting them to look for solutions without purchasing a replacement. To OP: Did you reset just the operating system via the Windows reset button, or did you also attempt to clear the BIOS settings using the CMOS method? https://www.intel.com/content/www/us/en/...ssors.html
I performed a factory reset using a USB drive. I’m unsure how to clear the BIOS or CMOS settings—I only updated my HP to the latest BIOS, which didn’t seem necessary before. My motherboard appears to be faulty, so the reset should have resolved the issue. I ran BIOS checks with my old CPU that functions properly; however, my new CPU doesn’t boot at all. It’s strange that my PC froze completely during the night when nothing was running, and it restarted after about ten hours. After the reset, it worked fine until I fell asleep. It seems my desktop is failing, possibly because the CPU itself stopped working. Your motherboard model is Erica 6, and you mentioned an Intel CPU.
your hp pavilion gaming desktop pc tg01-2000a model is ready for use.