The PC is not restarting or powering off.
The PC is not restarting or powering off.
Hi everyone. I recently upgraded my main C:\ drive to a new NVMe storage about a year and a half ago because the previous SSD no longer had enough space (128GB instead of 500GB). I used Macrium Reflect to make the clone. The problem I’ve faced since then is that I can’t restart my PC at all—it keeps hanging on the default power stage after it says it’s rebooting, even with the lights on. The same goes for shutdowns. I can only press the power button to shut it down and then restart normally. The PC also won’t boot unless a secondary drive has a working OS installed, which means I have to choose which drive to boot from during startup. This is mostly just an inconvenience since Windows works fine in Windows 10; it’s just the reboot/shutdown issue. If I switch drives, I can fix things without trouble. However, if I need to wipe this drive, I’d prefer to leave it as it is because it’s only a minor annoyance and Windows still functions properly. Could someone help me find a solution within Windows? Thanks in advance.
You may attempt to check or repair the hard drive errors via a command prompt (executing as Administrator) using these commands.
Dism /Online /Cleanup-Image /RestoreHealth
(Press Enter)
Wait for it to complete, then enter...
sfc /scannow
(Press Enter)
Once both scans are done, close the command prompt window and restart to verify the issue is resolved.