The PC is experiencing crashes and automatic restarts following BIOS updates.
The PC is experiencing crashes and automatic restarts following BIOS updates.
Hello everyone.
Yesterday I changed the BIOS on my PC, which I built in January. I hadn’t updated it before, and it came out of the box that way. The updates worked without issues at first—first I installed the latest version available in beta. After ten minutes it started to blue screen while idle, then it crashed and restarted the PC during a game. Then I switched to a non-beta version that was a bit older. Still, it kept crashing, so I went back and updated it to the original version it came with. In the event viewer it always shows the same errors and a kernel power critical issue.
Event details:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 12/28/2024 7:08:01 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Description: The system restarted without a clean shutdown. This problem might stem from the system failing to respond, crashing, or losing power unexpectedly. I checked and there’s no sudden overheating. I returned the power supply and got another identical one, but it still crashes.
Specs:
Motherboard: ASRock B650M-HDV/M.2
CPU: AMD Ryzen 5 7600X
GPU: NVIDIA RTX 3070
RAM: 16GB 6000MHz DDR5 RAM Kingston Fury Beast CL36 (2x8GB)
PSU: Be quiet! PURE POWER 12 M 750W
Until this BIOS update everything was fine. What should I do?