The PC is experiencing BSOD issues.
The PC is experiencing BSOD issues.
Other issues clearly point to faulty RAM. Try MemTest86 as well. Reset your BIOS settings and disable XMP or DOCP.
Document IDs: 032123-254406-01.dmp, 032123-14812-01.dmp, 032123-12609-01.dmp
No problem, I can't reach them at work. I'll have to wait until I'm home.
I’m reviewing the relevant sections of the BSoDs. Below are my observations:
- Crash #1 SHOWED A SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M error (1000007e). This is typical—usually the pinpoints a driver or function. Keep track of the address and the driver/image link. Common issues include exception code 0x80000003, which suggests a hard-coded breakpoint or assertion. This shouldn’t occur in production code since developers should avoid such hardcodes. If it does, connect a debugger and ensure DEBUG mode is enabled to investigate further.
- Crash #2 INVOLVED A SYSTEM_SERVICE_EXCEPTION (3b). The exception triggered during a service routine. Key details: the instruction address, context record, and process name were captured. This indicates a deeper issue possibly related to service handling or memory access.
- Crash #3 REPEATS THE SAME WARNING ABOUT HARD CODE. Despite a fresh Windows 10/11 install and a stable BIOS, the crashes persist. This points toward potential hardware problems—especially with RAM. If the system remains unstable, it’s likely a hardware fault rather than software.
Overall, the pattern suggests recurring issues tied to unhandled exceptions or memory errors, possibly exacerbated by recent updates.
The driver section offers options to remove and reinstall all drivers. You can try uninstalling everything and restarting, especially since you've recently reinstalled Windows multiple times. Talking to your brother-in-law using his RAM might help confirm if the issue persists. It’s possible both RAM sticks are faulty. I’ll keep you informed and appreciate your patience.