F5F Stay Refreshed Hardware Desktop The PC fails to start and does not display the BIOS upon reconnecting the HDD.

The PC fails to start and does not display the BIOS upon reconnecting the HDD.

The PC fails to start and does not display the BIOS upon reconnecting the HDD.

Z
ZBoobie
Member
144
04-13-2022, 09:04 AM
#1
So, over the past week I've faced some issues with upgrading my PC.
I received these components:
Motherboard: Asrock B650E Steel Legend Mobo,
CPU: Ryzen 7 9800X3D,
RAM: 32GB.
I picked them all up last Tuesday and on that day my PC wouldn't boot, so I brought it in for repairs.
The repair was completed yesterday, but they had to reprogram the BIOS and everything functioned properly.
The next day, when I tried to reinstall my 2TB HDD—which I removed before sending the PC in—I encountered problems. The HDD would only boot into the BIOS with no other options available.
After removing it, the PC started normally. I assumed the issues were resolved, turned off the machine, and reinserted the HDD.
Now the PC boots but doesn't reach the AsRock logo to enter BIOS, regardless of whether the HDD is connected or not. The monitor appears to receive a signal, but it's just a black screen.
I'm exhausted, frustrated, and I'm starting to prefer building my own PC less. Please help so I don't have to take my PC in for repairs again, as I need it for work.
Z
ZBoobie
04-13-2022, 09:04 AM #1

So, over the past week I've faced some issues with upgrading my PC.
I received these components:
Motherboard: Asrock B650E Steel Legend Mobo,
CPU: Ryzen 7 9800X3D,
RAM: 32GB.
I picked them all up last Tuesday and on that day my PC wouldn't boot, so I brought it in for repairs.
The repair was completed yesterday, but they had to reprogram the BIOS and everything functioned properly.
The next day, when I tried to reinstall my 2TB HDD—which I removed before sending the PC in—I encountered problems. The HDD would only boot into the BIOS with no other options available.
After removing it, the PC started normally. I assumed the issues were resolved, turned off the machine, and reinserted the HDD.
Now the PC boots but doesn't reach the AsRock logo to enter BIOS, regardless of whether the HDD is connected or not. The monitor appears to receive a signal, but it's just a black screen.
I'm exhausted, frustrated, and I'm starting to prefer building my own PC less. Please help so I don't have to take my PC in for repairs again, as I need it for work.

W
WPaige
Senior Member
377
04-13-2022, 10:27 AM
#2
I bought these components recently, but they didn't start up. It seems the seller reprogrammed the BIOS, so the drive isn't recognized anymore and the screen won't appear even when connected. I'm planning to check if the motherboard is faulty and consider replacing it instead of trying further fixes.
W
WPaige
04-13-2022, 10:27 AM #2

I bought these components recently, but they didn't start up. It seems the seller reprogrammed the BIOS, so the drive isn't recognized anymore and the screen won't appear even when connected. I'm planning to check if the motherboard is faulty and consider replacing it instead of trying further fixes.

N
NebelSiJoy
Junior Member
6
04-13-2022, 06:19 PM
#3
When sharing a troubleshooting thread, it's standard to provide complete system details. List the specifications as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the PSU age along with its make and model. BIOS version for your motherboard at this time.
How old is the HDD?
I had the PC repaired yesterday; they had to reprogram the BIOS and everything functioned correctly.
Did the repair shop you used reinstall the OS while all your drives were connected? It would help to know what changes they made in the BIOS.
N
NebelSiJoy
04-13-2022, 06:19 PM #3

When sharing a troubleshooting thread, it's standard to provide complete system details. List the specifications as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the PSU age along with its make and model. BIOS version for your motherboard at this time.
How old is the HDD?
I had the PC repaired yesterday; they had to reprogram the BIOS and everything functioned correctly.
Did the repair shop you used reinstall the OS while all your drives were connected? It would help to know what changes they made in the BIOS.

S
SuRoItsMe
Junior Member
28
04-13-2022, 09:06 PM
#4
Some reflections:
1). If your hard disk suffers a serious issue, the BIOS might struggle to identify it. A defective hard disk or SSD can cause the PC to freeze during startup. The usual solution (as you've discovered) is to disconnect the problematic drive from the computer.
2). Windows evaluates the "dirty bit" condition of your drives upon boot. If it detects the bit as 'set', it will execute CHKDSK on the affected drives at the next restart, searching for errors. The dirty bit gets cleared when Windows powers down normally, but may stay set after an unexpected shutdown, prompting CHKDSK during a restart (provided the system successfully passes the initial POST and Windows loads).
https://learn.microsoft.com/en-us/window...util-dirty
3). Inserting a hard disk could shift your boot order, placing the SSD or similar device higher in the boot sequence. The PC will likely try to boot from the hard drive, which might lack an operating system. If the BIOS doesn't attempt to boot from other drives further down the list, the system may become unresponsive.
Suggestions
You should verify whether your hard disk is indeed faulty. If you have another machine, connect the drive there. On a single machine, use a USB 3.5in/2.5in hard disk caddy and link the drive to a USB port after the computer has started in Windows, etc.
Currently, the signs suggest a "faulty" hard disk. I hope you have backed up your crucial data elsewhere. I have a significant collection of old and failing hard disks gathered over many years.
S
SuRoItsMe
04-13-2022, 09:06 PM #4

Some reflections:
1). If your hard disk suffers a serious issue, the BIOS might struggle to identify it. A defective hard disk or SSD can cause the PC to freeze during startup. The usual solution (as you've discovered) is to disconnect the problematic drive from the computer.
2). Windows evaluates the "dirty bit" condition of your drives upon boot. If it detects the bit as 'set', it will execute CHKDSK on the affected drives at the next restart, searching for errors. The dirty bit gets cleared when Windows powers down normally, but may stay set after an unexpected shutdown, prompting CHKDSK during a restart (provided the system successfully passes the initial POST and Windows loads).
https://learn.microsoft.com/en-us/window...util-dirty
3). Inserting a hard disk could shift your boot order, placing the SSD or similar device higher in the boot sequence. The PC will likely try to boot from the hard drive, which might lack an operating system. If the BIOS doesn't attempt to boot from other drives further down the list, the system may become unresponsive.
Suggestions
You should verify whether your hard disk is indeed faulty. If you have another machine, connect the drive there. On a single machine, use a USB 3.5in/2.5in hard disk caddy and link the drive to a USB port after the computer has started in Windows, etc.
Currently, the signs suggest a "faulty" hard disk. I hope you have backed up your crucial data elsewhere. I have a significant collection of old and failing hard disks gathered over many years.