The PC experienced a crash during gaming, displaying the message "Your device ran into a problem and needs to restart."
The PC experienced a crash during gaming, displaying the message "Your device ran into a problem and needs to restart."
I don’t understand what caused my PC to restart, it has happened twice. While playing a game, it stutters with issues in both the game and sound, getting worse over time, then freezes and crashes, followed by the message "Your device ran into a problem and needs to restart." I’m really unsure what’s wrong and would appreciate your assistance.
My PC
When sharing a troubleshooting thread, it's standard to provide complete system details. Please list the specifications in the following order:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the age of the PSU along with its make and model. BIOS version for your motherboard at this time.
The screen resembles the one shown in this Reddit post.
If you wish to attach images, you can upload them to a platform like Imgur, DropBox or Google Drive and share the link here.
Regarding your problem, if it's a BSoD, we'll need to examine your .dmp files.