F5F Stay Refreshed Hardware Desktop The PC disconnects every 20 minutes for up to an hour from the monitor's connection signal.

The PC disconnects every 20 minutes for up to an hour from the monitor's connection signal.

The PC disconnects every 20 minutes for up to an hour from the monitor's connection signal.

P
pirateboy774
Junior Member
47
05-12-2017, 01:43 AM
#1
i have 2 pc plugged in (with hdmi outputs) to 1 monitor with 1 mouse and keyboard via switch one of them is with 550 power supply 2 hard (1ssd+1sata) with native msi and amd 5600G processor where and I use the integrated graphics card for about 1 year suddenly started from nowhere at first rarely to lose the signal on the screen for 1-3 seconds and return the last but 6 months did it with frequency every 20 minutes to 2 hours i e lost the signal for a few seconds up to the previous week where he lost the signal and didn't give it back. immediately i changed the hdmi cable nothing changed 2 monitors nothing changed hard and did a clean install maybe and he was making something out of the software nothing so i sent it to Msystem for repair they returned it to me in 3 days telling me the pc is working properly and without any problems . i asked if they let it work 1-2 days continuously and they said yes they did and a simple benchmark they put it back to me and sent it back to me. with the connection after 2 hours the problem came back Less and again clearly lost completely but completely the signal from the computer .Suppose it's either the cpu with the built-in gpu or the motherboard? or you think it's something else that i hear opinions.......... by the way the other pc worked and worked normally on the monitor so it can't be the monitor
P
pirateboy774
05-12-2017, 01:43 AM #1

i have 2 pc plugged in (with hdmi outputs) to 1 monitor with 1 mouse and keyboard via switch one of them is with 550 power supply 2 hard (1ssd+1sata) with native msi and amd 5600G processor where and I use the integrated graphics card for about 1 year suddenly started from nowhere at first rarely to lose the signal on the screen for 1-3 seconds and return the last but 6 months did it with frequency every 20 minutes to 2 hours i e lost the signal for a few seconds up to the previous week where he lost the signal and didn't give it back. immediately i changed the hdmi cable nothing changed 2 monitors nothing changed hard and did a clean install maybe and he was making something out of the software nothing so i sent it to Msystem for repair they returned it to me in 3 days telling me the pc is working properly and without any problems . i asked if they let it work 1-2 days continuously and they said yes they did and a simple benchmark they put it back to me and sent it back to me. with the connection after 2 hours the problem came back Less and again clearly lost completely but completely the signal from the computer .Suppose it's either the cpu with the built-in gpu or the motherboard? or you think it's something else that i hear opinions.......... by the way the other pc worked and worked normally on the monitor so it can't be the monitor

K
K_N1n3
Junior Member
16
05-29-2017, 02:40 PM
#2
When sharing a troubleshooting thread, it's standard to provide complete system details. List the specifications as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the PSU age along with its make and model.
BIOS version for your motherboard at this time.
K
K_N1n3
05-29-2017, 02:40 PM #2

When sharing a troubleshooting thread, it's standard to provide complete system details. List the specifications as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the PSU age along with its make and model.
BIOS version for your motherboard at this time.

R
Rodri_Mendes
Member
223
05-29-2017, 08:51 PM
#3
BIOS: IS THERE AN UPDATE IN THE LATEST RELEASE
CPU: AMD 5600G
CPU cooler: IT WAS INCLUDED WITH A NORMAL ONE
Motherboard: MSI (EXACT MODEL NOT KNOWN, SENT FOR VERIFICATION)
Ram: 2X8 G SKILL
SSD/HDD: 1SSD KINGSTON / 1SATA TOSHIBA
GPU: ONBOARD
PSU: 750 WATT (IT IS TWO MONTHS SINCE I RECEIVED THE PREVIEW; THE ONE I HAD WAS 2 YEARS, 650 WATT)
Chassis: KOLING
OS: WOON10 PRO X64
Monitor: LG TV 19 WITH 2 HDMI AND 1 VGA
R
Rodri_Mendes
05-29-2017, 08:51 PM #3

BIOS: IS THERE AN UPDATE IN THE LATEST RELEASE
CPU: AMD 5600G
CPU cooler: IT WAS INCLUDED WITH A NORMAL ONE
Motherboard: MSI (EXACT MODEL NOT KNOWN, SENT FOR VERIFICATION)
Ram: 2X8 G SKILL
SSD/HDD: 1SSD KINGSTON / 1SATA TOSHIBA
GPU: ONBOARD
PSU: 750 WATT (IT IS TWO MONTHS SINCE I RECEIVED THE PREVIEW; THE ONE I HAD WAS 2 YEARS, 650 WATT)
Chassis: KOLING
OS: WOON10 PRO X64
Monitor: LG TV 19 WITH 2 HDMI AND 1 VGA