The PC becomes unresponsive upon starting games?
The PC becomes unresponsive upon starting games?
Hey everyone,
I'm facing a problem with my PC that began about 1-2 months ago. When I start a game, the system freezes within 30 seconds. While the freeze happens, I can still move the mouse, but I can't open anything like Task Manager. I can hear the game sounds for a short time, but eventually they get distorted and stop too.
This issue doesn’t seem to happen with games such as Valorant or Brawlhalla, but it does occur with CS2, Rust, and other indie titles. It makes me think the problem might be linked to my graphics setup.
I’ve updated all the drivers I could find, but the problem still exists. I’m unsure what’s causing it and it’s really frustrating. Do any of you have similar experiences or know what might be behind this? Any advice on troubleshooting would be super helpful.
Thanks in advance!
Welcome to the forums, newcomer!
When sharing a troubleshooting thread, make sure to provide all your system details. List them clearly as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the age of the PSU, along with its make and model. Also, note the BIOS version for your motherboard at this time.
I've tried updating all available drivers, but the issue remains. Could you guide me through the driver update process?
Sorry forgot about it, I've been posting in so many forums my head is gone.
CPU: AMD RYZEN 5 3600X
CPU cooler: ESPORTS DUO FREEZER 34
Motherboard: ASUS B450MK-II
Ram: 2x8 ADATA 3200MHZ
SSD/HDD: SAMSUNG 970 EVO PLUS D:1TB HDD
GPU: EVGA RTX 3060 TI 8GB
PSU: Comes with case, PSU ID unknown
Chassis: FRISBY
OS: Windows 11
Monitor: FUJITSU 60Hz
you would need to find the make & model;
whether by dissecting the system and finding a printed serial number,
model iteration printed on the PSU,
looking at manufacturer info online, etc...
this is a very important factor when troubleshooting a heavy processing failure.
the make & model here can also be important.
was it a single 2x 8GB kit?
is the OS freshly installed for this system,
and are games freshly installed or carried over on one of these drives?
have you kept an eye on temperatures when trying to launch games and when the system is idling?
I conducted extensive research and discovered that my case is the Frisby FC-9310G.
My RAM is an XPG Gammix D30 16 GB (2x8) 3200 MHz DDR4 CL16 AX4U32008G16A-DR30.
The operating system hasn’t been freshly installed; it’s been two months since the last formatting. The problem could be linked to the settings I set after a new installation.
About a month ago, my PC failed to boot and showed a "CPU Overvoltage" warning. Upon checking the BIOS, abnormal voltage readings appeared—such as 16V instead of the expected 12V—and the CPU voltage was recorded at 2.7V instead of the typical maximum of 1.35V. I chose to ignore the error to allow booting, and I’ve continued using it in that manner since then.
Moreover, I recently replaced my thermal paste, and temperatures now appear normal.
I’m uncertain if this information is useful, but I felt it was worth sharing.
this should only be required for an older setup on a different motherboard.
a health check on the OS would suffice; DISM and similar tasks are usually enough.
if it's an old OS from another board, a fresh installation is definitely needed.
this data also points to the specific PSU make and model?
Sorry for the delayed reply, but I have prepared my PC using a flash drive (Rufus). The issue persists, especially in GPU-based games. For instance, when attempting to play Minecraft with shaders, my PC crashes into a BSOD within a minute. I also searched for my power supply model but found nothing, even after checking inside the case. What I remember is that it came with the case, which has the model Frisby FC-9310G.
I have an RTX 3060 Ti and receive drivers from the NVIDIA Beta app. Previously, I used GeForce Experience a year ago, but now I rely on the NVIDIA Beta app for GPU drivers. For other drivers, such as the AMD Ryzen 3600X chipset driver, I visit the manufacturer's official sites, like AMD's Official Website.
Your driver sources are fine, with one exception - it's probably unwise to be using a Beta version of the Nvidia app. GeForce experience has always been suspect IMO and the app seems just to be GeForce Experience in an app. I would suggest you visit the
Nvidia Driver Website
and search manually for the latest driver (currently the latest game ready driver for you is 560.95, Aug 20 2024). I'd also suggest using
DDU
to fully uninstall whatever driver is currently installed before installing the latest driver you searched for manually.