F5F Stay Refreshed Software PC Gaming The PC becomes unresponsive entirely during game execution with the Unreal Engine?

The PC becomes unresponsive entirely during game execution with the Unreal Engine?

The PC becomes unresponsive entirely during game execution with the Unreal Engine?

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G
190
08-29-2016, 09:52 AM
#1
Hey everyone,
I hope everything is going well with all of you. As the title implies, my PC tends to freeze or lock up when trying to play games using Unreal Engine, often requiring a hard restart. I've tested several titles and noticed this seems to be a widespread problem. This issue started after I bought the PC secondhand, and it has been happening since then. Here are the details:
- Intel® Core™ i5-6600K CPU @ 3.50GHz
- 3.50 GHz
- 16gb RAM
- Windows 10
- NVIDIA GeForce GTX 1070
- Motherboard and graphics card both MSI models
I've searched for solutions and tried the following:
- Running a Windows repair (not a full reinstall)
- Reinstalling or verifying game files
- Uninstalling/reinstalling or updating drivers for the graphics card and motherboard
- Rolling back or reinstalling Windows updates
- Checking hardware, re-seating RAM, inspecting cable connections
- Using the Windows repair tool from Tweaking.com (mainly due to permission issues with the NVIDIA control panel, which are now fixed)
- Underclocking
I'm also open to any additional tips or advice you might have.
G
gustavbengters
08-29-2016, 09:52 AM #1

Hey everyone,
I hope everything is going well with all of you. As the title implies, my PC tends to freeze or lock up when trying to play games using Unreal Engine, often requiring a hard restart. I've tested several titles and noticed this seems to be a widespread problem. This issue started after I bought the PC secondhand, and it has been happening since then. Here are the details:
- Intel® Core™ i5-6600K CPU @ 3.50GHz
- 3.50 GHz
- 16gb RAM
- Windows 10
- NVIDIA GeForce GTX 1070
- Motherboard and graphics card both MSI models
I've searched for solutions and tried the following:
- Running a Windows repair (not a full reinstall)
- Reinstalling or verifying game files
- Uninstalling/reinstalling or updating drivers for the graphics card and motherboard
- Rolling back or reinstalling Windows updates
- Checking hardware, re-seating RAM, inspecting cable connections
- Using the Windows repair tool from Tweaking.com (mainly due to permission issues with the NVIDIA control panel, which are now fixed)
- Underclocking
I'm also open to any additional tips or advice you might have.

H
HorseyHay
Member
208
08-31-2016, 05:04 PM
#2
Greetings!
Do you have a CPU or GPU that was overclocked?
H
HorseyHay
08-31-2016, 05:04 PM #2

Greetings!
Do you have a CPU or GPU that was overclocked?

E
eth_mine
Member
53
09-01-2016, 12:07 AM
#3
Thanks for the update! It seems the person who helped you suggested using software, but they didn’t install anything. Since I ran a fresh Windows setup and didn’t make any changes, it’s possible the software wasn’t applied. To verify, you can check your system settings or run a quick scan.
E
eth_mine
09-01-2016, 12:07 AM #3

Thanks for the update! It seems the person who helped you suggested using software, but they didn’t install anything. Since I ran a fresh Windows setup and didn’t make any changes, it’s possible the software wasn’t applied. To verify, you can check your system settings or run a quick scan.

S
Sihere
Member
187
09-02-2016, 10:22 PM
#4
After installing the OS, I would assume the OC would be reset. Could you tell me what motherboard you're using and its BIOS version? You can verify this with CPU-z. Additionally, could you provide a detailed list of all PC components, such as the case, fans, and exact RAM specifications from the PSU?
S
Sihere
09-02-2016, 10:22 PM #4

After installing the OS, I would assume the OC would be reset. Could you tell me what motherboard you're using and its BIOS version? You can verify this with CPU-z. Additionally, could you provide a detailed list of all PC components, such as the case, fans, and exact RAM specifications from the PSU?

X
xSkylerr
Member
177
09-20-2016, 10:29 PM
#5
Motherboard: MSI Z170A GAMING M5 (MS-7977)
BIOS: American Megatrends Inc 1.9 05/11/2016 (possible outdated version?)
Fans: ACPI Fan
PSU: Corsair VS650
RAM: 2x8gb DDR4-2400 at 16MHz (Corsair)
Case information unclear; no clear code detected. If found, please share.
X
xSkylerr
09-20-2016, 10:29 PM #5

Motherboard: MSI Z170A GAMING M5 (MS-7977)
BIOS: American Megatrends Inc 1.9 05/11/2016 (possible outdated version?)
Fans: ACPI Fan
PSU: Corsair VS650
RAM: 2x8gb DDR4-2400 at 16MHz (Corsair)
Case information unclear; no clear code detected. If found, please share.

N
naTe_coRe_1084
Senior Member
254
09-20-2016, 11:04 PM
#6
Yes, those are outdated. I would proceed with updating the bios from your current version to the latest one. This is the most recent release: 7977v1H. Updating might be beneficial since yours is quite old, and doing it gradually could help.
N
naTe_coRe_1084
09-20-2016, 11:04 PM #6

Yes, those are outdated. I would proceed with updating the bios from your current version to the latest one. This is the most recent release: 7977v1H. Updating might be beneficial since yours is quite old, and doing it gradually could help.

F
FernandoVzla
Junior Member
10
09-21-2016, 03:17 AM
#7
Sure, let's figure this out! Thanks.
F
FernandoVzla
09-21-2016, 03:17 AM #7

Sure, let's figure this out! Thanks.

P
Puppzi
Member
209
09-24-2016, 01:14 AM
#8
Changes made but results remain unchanged, unfortunately. Still struggles to launch the same games.
P
Puppzi
09-24-2016, 01:14 AM #8

Changes made but results remain unchanged, unfortunately. Still struggles to launch the same games.

F
facu676
Junior Member
3
09-24-2016, 04:59 AM
#9
After the bios update, reset the CMOS. Usually you need to short two pins. This resets the RTC and sets the microcode to the latest bios. If you don’t clear it, old code leftovers may cause issues.
F
facu676
09-24-2016, 04:59 AM #9

After the bios update, reset the CMOS. Usually you need to short two pins. This resets the RTC and sets the microcode to the latest bios. If you don’t clear it, old code leftovers may cause issues.

E
ElFrank365
Member
99
09-25-2016, 03:38 PM
#10
I wasn't able to locate the pins, but after following a short guide I was able to remove the battery, which should help. Still, the issue remains. I'm beginning to suspect that some components could be defective.
E
ElFrank365
09-25-2016, 03:38 PM #10

I wasn't able to locate the pins, but after following a short guide I was able to remove the battery, which should help. Still, the issue remains. I'm beginning to suspect that some components could be defective.

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