F5F Stay Refreshed Hardware Desktop The PC appears to reboot during idle time.

The PC appears to reboot during idle time.

The PC appears to reboot during idle time.

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sunemoonsong
Senior Member
380
08-06-2020, 05:47 AM
#1
I thought the problem might be related to the SSD since Windows started very slowly and it took a long time to shut down. After replacing it, the issues disappeared, but it still restarts randomly, especially when idle for a while.

Details:
Memory: CORSAIR Vengeance 16gb DDR4
Motherboard: NZXT N7 B550
Power Supply: CORSAIR SF750 SFX 80 plus platinum
Processor: Ryzen 7 5800X
Graphics: GTX 1060
Storage: Samsung 870 EVO 1TB
I’ve looked into the Windows Event Viewer and it consistently shows the same error.
Event 41, Kernel-Power with keyword 0x8000400000000002.
I’ve tried several fixes online, like updating BIOS and drivers, but nothing resolved it. Appreciate the support!
S
sunemoonsong
08-06-2020, 05:47 AM #1

I thought the problem might be related to the SSD since Windows started very slowly and it took a long time to shut down. After replacing it, the issues disappeared, but it still restarts randomly, especially when idle for a while.

Details:
Memory: CORSAIR Vengeance 16gb DDR4
Motherboard: NZXT N7 B550
Power Supply: CORSAIR SF750 SFX 80 plus platinum
Processor: Ryzen 7 5800X
Graphics: GTX 1060
Storage: Samsung 870 EVO 1TB
I’ve looked into the Windows Event Viewer and it consistently shows the same error.
Event 41, Kernel-Power with keyword 0x8000400000000002.
I’ve tried several fixes online, like updating BIOS and drivers, but nothing resolved it. Appreciate the support!

F
Frogimouse
Member
217
08-06-2020, 11:33 AM
#2
How is your computer temps are there fine nothing overheating? I would try and play some games or do stress test to see if computer restarts but last option could be a failing PSU
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Frogimouse
08-06-2020, 11:33 AM #2

How is your computer temps are there fine nothing overheating? I would try and play some games or do stress test to see if computer restarts but last option could be a failing PSU

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TomerBS
Junior Member
38
08-06-2020, 04:01 PM
#3
Yeah, no overheating that I know of, when I play games no issues either. I actually just found a post that said to try disabling ACPI in BIOS and that might have solved my problem. I have no idea what ACPI is /does so I don't know if the issue is stemming from something else. I was also wondering if it was a PSU issue.
T
TomerBS
08-06-2020, 04:01 PM #3

Yeah, no overheating that I know of, when I play games no issues either. I actually just found a post that said to try disabling ACPI in BIOS and that might have solved my problem. I have no idea what ACPI is /does so I don't know if the issue is stemming from something else. I was also wondering if it was a PSU issue.