F5F Stay Refreshed Hardware Desktop The new X570 board and R7 5800X are not recognized by the system.

The new X570 board and R7 5800X are not recognized by the system.

The new X570 board and R7 5800X are not recognized by the system.

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ChloeET
Senior Member
736
09-09-2020, 08:59 PM
#1
I installed the X570 but it won't start. The motherboard has four LEDs showing RAM, CPU, BOOT status and a warning light for the process stage. With the R7 5800x it freezes at the boot menu. I assumed an update was needed since the X570 seemed to be the latest chipset, so I installed the newest BIOS and tried the older R5 1600, hoping it would work with earlier models. It didn't boot and stuck on the CPU LED. There are three 2x2 power connectors on the board. I managed to connect only two (to meet the 2x4 requirement), assuming the CPU could still boot without all four lines, since my old board only had one. What might be causing this issue?
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ChloeET
09-09-2020, 08:59 PM #1

I installed the X570 but it won't start. The motherboard has four LEDs showing RAM, CPU, BOOT status and a warning light for the process stage. With the R7 5800x it freezes at the boot menu. I assumed an update was needed since the X570 seemed to be the latest chipset, so I installed the newest BIOS and tried the older R5 1600, hoping it would work with earlier models. It didn't boot and stuck on the CPU LED. There are three 2x2 power connectors on the board. I managed to connect only two (to meet the 2x4 requirement), assuming the CPU could still boot without all four lines, since my old board only had one. What might be causing this issue?

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Vehan
Member
108
09-10-2020, 12:39 AM
#2
Ensure a boot device is connected. If the disk is empty, inactive, or disconnected, the system will freeze at the post. Install the installation media so the drive boots from the boot device once the setup is complete.
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Vehan
09-10-2020, 12:39 AM #2

Ensure a boot device is connected. If the disk is empty, inactive, or disconnected, the system will freeze at the post. Install the installation media so the drive boots from the boot device once the setup is complete.

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Zoleks
Member
237
09-10-2020, 11:34 AM
#3
The device includes a M.2 SSD with Windows, RAM, and a GPU. Even without the SSD, there would be no logical reason for it not to access the BIOS.
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Zoleks
09-10-2020, 11:34 AM #3

The device includes a M.2 SSD with Windows, RAM, and a GPU. Even without the SSD, there would be no logical reason for it not to access the BIOS.

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tomorei
Member
55
09-11-2020, 06:23 PM
#4
Reviewed the MOBO manual—it advises against using only the 4-lin connector, but working with the 8-pin or 8+4 setup is fine. So the problem isn’t there. I definitely don’t want to have to send the AMD BIOS update kit back.
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tomorei
09-11-2020, 06:23 PM #4

Reviewed the MOBO manual—it advises against using only the 4-lin connector, but working with the 8-pin or 8+4 setup is fine. So the problem isn’t there. I definitely don’t want to have to send the AMD BIOS update kit back.

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luxrox
Member
227
09-25-2020, 03:10 PM
#5
It seems the system isn't recognizing anything. The design of modern boards makes it tricky to identify issues. You can test by connecting the speaker to the front panel header and counting the beeps. In the explanation below, you'll find the codes listed. Refer to "AMI beep codes" under "Under," which will verify drive errors or missing boot devices. Scroll down—letter D clarifies your problem. https://www.asus.com/us/support/FAQ/1042678/
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luxrox
09-25-2020, 03:10 PM #5

It seems the system isn't recognizing anything. The design of modern boards makes it tricky to identify issues. You can test by connecting the speaker to the front panel header and counting the beeps. In the explanation below, you'll find the codes listed. Refer to "AMI beep codes" under "Under," which will verify drive errors or missing boot devices. Scroll down—letter D clarifies your problem. https://www.asus.com/us/support/FAQ/1042678/

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MrKryp
Senior Member
643
09-30-2020, 10:08 PM
#6
It doesn’t seem to be related to a BIOS update. Just try connecting the panel speaker and see if it works. Hmm, alright, I’ll grab a speaker and reinsert the 5800x / cooler.
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MrKryp
09-30-2020, 10:08 PM #6

It doesn’t seem to be related to a BIOS update. Just try connecting the panel speaker and see if it works. Hmm, alright, I’ll grab a speaker and reinsert the 5800x / cooler.

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ChappieGames1
Member
123
10-02-2020, 07:28 PM
#7
You're likely seeing an outdated BIOS notice. The CPU documentation indicates your older 1600 model isn't compatible with any update. Also, look inside the motherboard packaging—there may be a label showing the current BIOS version.
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ChappieGames1
10-02-2020, 07:28 PM #7

You're likely seeing an outdated BIOS notice. The CPU documentation indicates your older 1600 model isn't compatible with any update. Also, look inside the motherboard packaging—there may be a label showing the current BIOS version.

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NooLele
Posting Freak
847
10-07-2020, 02:13 AM
#8
The new board arrives ready for shipment for the 5000 series CPU. But you only receive the CPU LED when the 1600 is connected, since the BIOS now supports the latest processors and older CPUs may no longer be compatible. With the 1600 included, the CPU LED appears first, followed by booting last. Your board with the 5800x passes the self-test to the boot device (M.2 drive). Confirm?
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NooLele
10-07-2020, 02:13 AM #8

The new board arrives ready for shipment for the 5000 series CPU. But you only receive the CPU LED when the 1600 is connected, since the BIOS now supports the latest processors and older CPUs may no longer be compatible. With the 1600 included, the CPU LED appears first, followed by booting last. Your board with the 5800x passes the self-test to the boot device (M.2 drive). Confirm?

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FuryFoxx
Member
54
10-11-2020, 05:24 PM
#9
You can also add the Windows installation media as a boot device. This is treated as a boot source for the device, regardless of the source type.
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FuryFoxx
10-11-2020, 05:24 PM #9

You can also add the Windows installation media as a boot device. This is treated as a boot source for the device, regardless of the source type.

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vuur123
Member
163
10-11-2020, 07:06 PM
#10
Eventually it beeps then three quick ones. If I'm adhering to the AMI guidelines, that indicates a "system timer failure."
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vuur123
10-11-2020, 07:06 PM #10

Eventually it beeps then three quick ones. If I'm adhering to the AMI guidelines, that indicates a "system timer failure."

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