The new Ryzen 7000 PC shuts down unexpectedly.
The new Ryzen 7000 PC shuts down unexpectedly.
I build a new PC with a Ryzen 7600x and some 6400MT ram. The pc just randomly restarts sometimes without a blue screen or similar. This is on a fresh windows install. Memtest86 returned 0 errors. I can run benchmarks on CPU and GPU and it's fine, temps are also looking normal for an ITX build. Games Crash randomly as well, but otherwise things run normal. One game (Destiny 2) crashed with a corruption error, which was fixed from verifying files in steam, which fixed the issue for about an hour, when I got the error again. I am thinking either RAM or CPU, but I am honestly puzzled on what this could be, as there are never any errors given.
How many tests did you run using Memtest? Use TM5 with 1usmus_v3 settings, ensure it finishes at least 25 passes without issues. You may need to adjust the config file to modify the maximum pass count. Also, try Core Cycler and let it operate for a minimum of two hours. Avoid interacting with the PC during those times.
TM5 generaly finds errors significantly faster with a good config. I was just doing memory overclocking for the past 3-4 weeks on my main PC and for example the paid RAM Test from Karhu passed 12000% in over 12h without an error and TM5 found error within first 10minutes. The system is basically unusable while this runs as it will almost max out your RAM to 100% and it may crash due to running out of memory if you interact with the PC. Regarding Core Cycler it's possible your CPU may encounter instability when hitting the max boost clocks. Core Cycler will let individual cores boost to it's maximum clocks briefly and cycle between them to test the stability of max frequencies. If you''ll use your PC while this is running it wont let the cores boost properly.
You completed CoreCycle for two hours without issues or unusual actions. On SSD temperatures, your Gen 4 M.2 reaches 75°C yet maintains 7GB/s reads and 5GB/s writes. I began TestMem but halted after three minutes since I didn’t run it with admin privileges. While searching for the executable, File Explorer crashed repeatedly, restarting three times and causing the desktop and taskbar to refresh. Eventually, it became completely inaccessible—file context menu disappeared. Shortly after, a blue screen appeared instantly, making it impossible to view the message. I noticed crashes mainly occur during multitasking (like browsing while downloading or transferring files). Power supply seems adequate for your setup; a 600W unit should suffice for a 2070Super and a 7600x drive. Updated April 13, 2024 by jannismar (spelling error noted)
75 is significantly too high for an SSD; it shouldn’t exceed 70. I own a Gen 4 NVMe SSD from Kingston without a heatsink. If I write a lot at once, the temperature will gradually rise. Once it hits around 60, it will throttle and run at half speed temporarily until temperatures drop back to about 50. It’s possible the drive will shut down if it stays above 70 for too long. SSDs tend to get warmer during writing operations. With just reading, temperatures remain near 45. (I only play games on it, not my Windows.)