F5F Stay Refreshed Hardware Desktop The motherboard isn't recognizing your M.2 SSD, which means you won't be able to start your computer.

The motherboard isn't recognizing your M.2 SSD, which means you won't be able to start your computer.

The motherboard isn't recognizing your M.2 SSD, which means you won't be able to start your computer.

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themagnum310
Member
164
03-05-2016, 12:45 PM
#1
I just received a new motherboard and needed one with Wi-Fi. I replaced everything from my old board. This model has two M.2 slots, so I placed the 860 Evo in one (with all its features) and the 970 Plus in the other. When I tried to boot and went to BIOS, neither device showed up. Help me, I can't get my PC to start.
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themagnum310
03-05-2016, 12:45 PM #1

I just received a new motherboard and needed one with Wi-Fi. I replaced everything from my old board. This model has two M.2 slots, so I placed the 860 Evo in one (with all its features) and the 970 Plus in the other. When I tried to boot and went to BIOS, neither device showed up. Help me, I can't get my PC to start.

J
JoeSuvalle
Member
61
03-07-2016, 12:23 PM
#2
Verify your boot sequence and confirm the 860 EVO comes before the 970 plus. Also, consider that Windows licensing depends on the motherboard's SN, unless updated via a Microsoft account.
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JoeSuvalle
03-07-2016, 12:23 PM #2

Verify your boot sequence and confirm the 860 EVO comes before the 970 plus. Also, consider that Windows licensing depends on the motherboard's SN, unless updated via a Microsoft account.

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_OverloadKid
Member
237
03-07-2016, 12:29 PM
#3
Test each component individually.
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_OverloadKid
03-07-2016, 12:29 PM #3

Test each component individually.

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maxis11111
Member
143
03-07-2016, 02:24 PM
#4
Please share an image showing the SSD placement on the motherboard. The BIOS settings should reflect "PCIe SlotX Lanes Configuration" under Advanced (F7) > Settings > Advanced as "Other M.2". List the populated PCIe lanes and specify which M.2 slots you have installed—such as 2_2 being unavailable for any slot in PCI_E2, PCI_E3, PCI_E4, or PCI_E5. Note that for this board and configuration, the 860 Evo M.2 must go into M2_1 while disabling SATA ports, and the 970 Evo Plus M.2 needs to be in M2_2 with PCI_E2 disabled. Source: https://download.msi.com/archive/mnu_exe...85v1.4.pdf Updated October 6, 2020 by svmlegacy
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maxis11111
03-07-2016, 02:24 PM #4

Please share an image showing the SSD placement on the motherboard. The BIOS settings should reflect "PCIe SlotX Lanes Configuration" under Advanced (F7) > Settings > Advanced as "Other M.2". List the populated PCIe lanes and specify which M.2 slots you have installed—such as 2_2 being unavailable for any slot in PCI_E2, PCI_E3, PCI_E4, or PCI_E5. Note that for this board and configuration, the 860 Evo M.2 must go into M2_1 while disabling SATA ports, and the 970 Evo Plus M.2 needs to be in M2_2 with PCI_E2 disabled. Source: https://download.msi.com/archive/mnu_exe...85v1.4.pdf Updated October 6, 2020 by svmlegacy

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Bugie1313
Junior Member
15
03-09-2016, 01:16 PM
#5
It doesn't indicate that I can start up since it fails to recognize the connection being powered on.
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Bugie1313
03-09-2016, 01:16 PM #5

It doesn't indicate that I can start up since it fails to recognize the connection being powered on.

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AlwaysJulian
Member
115
03-09-2016, 02:24 PM
#6
I tried again but it didn't work.
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AlwaysJulian
03-09-2016, 02:24 PM #6

I tried again but it didn't work.

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Metton_EX
Junior Member
41
03-09-2016, 04:03 PM
#7
I adjusted the location to m2_1 and kept the rest unchanged. The item remains listed as not present.
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Metton_EX
03-09-2016, 04:03 PM #7

I adjusted the location to m2_1 and kept the rest unchanged. The item remains listed as not present.

K
KPWPundMRWP
Junior Member
13
03-31-2016, 01:16 AM
#8
No, you don't need to turn it off before plugging it in.
K
KPWPundMRWP
03-31-2016, 01:16 AM #8

No, you don't need to turn it off before plugging it in.

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Amtrak10
Senior Member
639
03-31-2016, 01:31 AM
#9
I own an MSI X570 Carbon Pro with both M.2 slots filled. The Samsung 970 EVO is installed in the top slot, WD Black in the bottom slot. What stood out between your BIOS and mine is the use of CSM versus UFEI. I recommend navigating to advanced settings—ensure under 'advanced' that your SATA controller is set to AHCI. I don’t want to rely on the main page’s ‘easy mode’ since it’s not reliable. Then, in the OS operation menu, switch from CSM to UFEI. I didn’t need any adjustments or changes to the PCI settings to get it working; everything stayed on AUTO.
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Amtrak10
03-31-2016, 01:31 AM #9

I own an MSI X570 Carbon Pro with both M.2 slots filled. The Samsung 970 EVO is installed in the top slot, WD Black in the bottom slot. What stood out between your BIOS and mine is the use of CSM versus UFEI. I recommend navigating to advanced settings—ensure under 'advanced' that your SATA controller is set to AHCI. I don’t want to rely on the main page’s ‘easy mode’ since it’s not reliable. Then, in the OS operation menu, switch from CSM to UFEI. I didn’t need any adjustments or changes to the PCI settings to get it working; everything stayed on AUTO.