F5F Stay Refreshed Hardware Desktop The motherboard handles a sudden electrical surge.

The motherboard handles a sudden electrical surge.

The motherboard handles a sudden electrical surge.

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ubygug
Member
149
07-29-2018, 01:07 PM
#1
Hi, today when I powered on my PC, I felt a brief spike. As I moved toward the back, it intensified. After taking out the GPU and all extra cables, touching the case or the motherboard caused a shock. The motherboard model is Z390 Aorus Extreme.
U
ubygug
07-29-2018, 01:07 PM #1

Hi, today when I powered on my PC, I felt a brief spike. As I moved toward the back, it intensified. After taking out the GPU and all extra cables, touching the case or the motherboard caused a shock. The motherboard model is Z390 Aorus Extreme.

J
jster1243
Junior Member
33
07-29-2018, 06:40 PM
#2
the case should be grounded, via the power cable to the PSU. There might be something wrong with your outlet.
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jster1243
07-29-2018, 06:40 PM #2

the case should be grounded, via the power cable to the PSU. There might be something wrong with your outlet.

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Llabros
Senior Member
740
07-30-2018, 12:14 AM
#3
You're likely referring to a sudden jolt or vibration. Make sure your power supply is replaced right away!
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Llabros
07-30-2018, 12:14 AM #3

You're likely referring to a sudden jolt or vibration. Make sure your power supply is replaced right away!

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CommanderMeep
Junior Member
26
07-30-2018, 07:05 PM
#4
It seems you're experiencing an unexpected feeling with the PSU being new. Whether you should disassemble it or contact warranty depends on the symptoms. Check for any visible damage, unusual noises, or performance issues before deciding.
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CommanderMeep
07-30-2018, 07:05 PM #4

It seems you're experiencing an unexpected feeling with the PSU being new. Whether you should disassemble it or contact warranty depends on the symptoms. Check for any visible damage, unusual noises, or performance issues before deciding.

A
220
08-04-2018, 04:10 AM
#5
Unless it causes a static discharge, such as a brief shock that disappears, it could indicate a bad ground connection in the outlet or the entire house. If you keep experiencing shocks, return the PSU.
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AssassinJayden
08-04-2018, 04:10 AM #5

Unless it causes a static discharge, such as a brief shock that disappears, it could indicate a bad ground connection in the outlet or the entire house. If you keep experiencing shocks, return the PSU.

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Alexis388
Member
54
08-04-2018, 11:56 AM
#6
It keeps getting shocked, does it sound like a PSU issue? Can't be the motherboard or something else.
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Alexis388
08-04-2018, 11:56 AM #6

It keeps getting shocked, does it sound like a PSU issue? Can't be the motherboard or something else.

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AriaBlaze1
Member
126
08-04-2018, 01:04 PM
#7
When experiencing a shock, ensure the AC isn't in contact with any parts or the case. Likely something inside the PSU is making direct contact with the case where it shouldn't be.
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AriaBlaze1
08-04-2018, 01:04 PM #7

When experiencing a shock, ensure the AC isn't in contact with any parts or the case. Likely something inside the PSU is making direct contact with the case where it shouldn't be.