F5F Stay Refreshed Hardware Desktop The motherboard doesn't support multiple monitors. Need assistance?

The motherboard doesn't support multiple monitors. Need assistance?

The motherboard doesn't support multiple monitors. Need assistance?

J
104
04-28-2018, 02:20 AM
#1
Hello! I recently assisted someone in setting up a new PC with an MSI B450 A Pro Max, a Ryzen 3 3200G, a GTX 1070, 16GB DDR4 RAM at 3000MHz, and a Samsung 860 EVO for storage. Everything functioned properly. I connected a monitor via HDMI to the dedicated GPU port, and everything was working fine. The issue arose when the user wanted to link the PC to a TV as well—since the GPU only had one HDMI port and the others were DP-only.

I tried using the motherboard's built-in HDMI port, but it didn’t work. I searched for solutions and discovered that enabling "IGD multi-monitor" in BIOS didn’t help, as the option wasn’t available. I forced integrated graphics, set the memory limit to 1GB, saved, and restarted, but the problem persisted.

In Device Manager, I saw both Vega 8 and GTX 1070 listed under display adapters, but the Vega version showed an orange triangle and reported error 43. I uninstalled the drivers, restarted the PC, and then reinstalled the latest ones, but it didn’t fix the issue.

I reviewed the manual and online discussions, but no clear solution appeared. I suspect the problem might be related to using a NVIDIA GPU. The motherboard model listed only supports certain configurations—specifically, Ryzen with Radeon Vega or AMD Ryzen with Radeon/ATON Vega. If this is the case, the HDMI port may not support your setup.

If you’re open to alternatives, you could consider a dedicated DP-to-HDMI cable, though some warn against using them as they might damage the GPU. Another option is to access the BIOS directly and try enabling a different graphics setting or checking for firmware updates. Let me know if you’d like help with any of these steps!

Best regards,
[Your Name]
J
j_anderson2378
04-28-2018, 02:20 AM #1

Hello! I recently assisted someone in setting up a new PC with an MSI B450 A Pro Max, a Ryzen 3 3200G, a GTX 1070, 16GB DDR4 RAM at 3000MHz, and a Samsung 860 EVO for storage. Everything functioned properly. I connected a monitor via HDMI to the dedicated GPU port, and everything was working fine. The issue arose when the user wanted to link the PC to a TV as well—since the GPU only had one HDMI port and the others were DP-only.

I tried using the motherboard's built-in HDMI port, but it didn’t work. I searched for solutions and discovered that enabling "IGD multi-monitor" in BIOS didn’t help, as the option wasn’t available. I forced integrated graphics, set the memory limit to 1GB, saved, and restarted, but the problem persisted.

In Device Manager, I saw both Vega 8 and GTX 1070 listed under display adapters, but the Vega version showed an orange triangle and reported error 43. I uninstalled the drivers, restarted the PC, and then reinstalled the latest ones, but it didn’t fix the issue.

I reviewed the manual and online discussions, but no clear solution appeared. I suspect the problem might be related to using a NVIDIA GPU. The motherboard model listed only supports certain configurations—specifically, Ryzen with Radeon Vega or AMD Ryzen with Radeon/ATON Vega. If this is the case, the HDMI port may not support your setup.

If you’re open to alternatives, you could consider a dedicated DP-to-HDMI cable, though some warn against using them as they might damage the GPU. Another option is to access the BIOS directly and try enabling a different graphics setting or checking for firmware updates. Let me know if you’d like help with any of these steps!

Best regards,
[Your Name]

C
CalphClient
Member
197
05-14-2018, 06:51 PM
#2
You should be able to obtain a DP to HDMI adapter. I purchased one from Best Buy for my device, and it functions properly.
C
CalphClient
05-14-2018, 06:51 PM #2

You should be able to obtain a DP to HDMI adapter. I purchased one from Best Buy for my device, and it functions properly.

I
IMayBeDead
Senior Member
696
05-15-2018, 03:24 AM
#3
I don’t have access to external links or cables. Could you provide more details about what you need?
I
IMayBeDead
05-15-2018, 03:24 AM #3

I don’t have access to external links or cables. Could you provide more details about what you need?

S
Sakakhou
Junior Member
16
06-03-2018, 02:16 AM
#4
Could you send me a link to the cable?
S
Sakakhou
06-03-2018, 02:16 AM #4

Could you send me a link to the cable?

I
IkBenHetBram
Senior Member
735
06-03-2018, 10:27 PM
#5
I use this adapter for connecting my PC to a TV. Others might find better deals elsewhere. It’s fine for transferring video from a computer to a display. I’m not sure about the supported resolutions, but since I only use 1080p, it should work with my MacBook Pro.
I
IkBenHetBram
06-03-2018, 10:27 PM #5

I use this adapter for connecting my PC to a TV. Others might find better deals elsewhere. It’s fine for transferring video from a computer to a display. I’m not sure about the supported resolutions, but since I only use 1080p, it should work with my MacBook Pro.

L
leefootball
Junior Member
38
06-04-2018, 05:12 AM
#6
Thanks! I'll take a look right away.
L
leefootball
06-04-2018, 05:12 AM #6

Thanks! I'll take a look right away.