F5F Stay Refreshed Software Operating Systems The Microsoft account caused an issue with your computer.

The Microsoft account caused an issue with your computer.

The Microsoft account caused an issue with your computer.

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I
iiPanderz
Member
61
10-08-2021, 11:06 PM
#1
Set up a fresh build – 11600k, B560 motherboard, 16GB RAM, new 1TB SSD. I planned to keep the GTX 1070 and 550W PSU but it’s not working. Here’s what I’ve tried: Leaving the video card in the PCIe slot and using the display port for video still gives no result. Taking it out lets it work fine. I also used another good card (1660 Super) in my new setup without issues. When I put the 1070 back with my old system (Z270, 7600k), everything functioned properly. What else can I try to understand why it’s not connecting?
I
iiPanderz
10-08-2021, 11:06 PM #1

Set up a fresh build – 11600k, B560 motherboard, 16GB RAM, new 1TB SSD. I planned to keep the GTX 1070 and 550W PSU but it’s not working. Here’s what I’ve tried: Leaving the video card in the PCIe slot and using the display port for video still gives no result. Taking it out lets it work fine. I also used another good card (1660 Super) in my new setup without issues. When I put the 1070 back with my old system (Z270, 7600k), everything functioned properly. What else can I try to understand why it’s not connecting?

M
MrAsePlow
Member
52
10-09-2021, 12:44 AM
#2
Are you sure your motherboard includes a screen that displays zip codes? That would really help.
M
MrAsePlow
10-09-2021, 12:44 AM #2

Are you sure your motherboard includes a screen that displays zip codes? That would really help.

I
iNaseer502
Member
152
10-09-2021, 03:39 AM
#3
I understand, I considered going for the 11400 but ended up with the 11600k because of the better deal. Finding post codes seemed tricky. It’s the MSI B560 MORTAR Wi-Fi. I’m confused about why running video through the MBOO display port doesn’t work even when the GPU is in the PCIe slot. More details: my GTX 1070 has two 8-pin power connectors, while the 1660 Super I only had a 6-pin. The old CPU power connector was 8 pins, but the new one is 8+4. My PSU only has an 8-pin, which I’m using. Could my PSU be insufficient?
I
iNaseer502
10-09-2021, 03:39 AM #3

I understand, I considered going for the 11400 but ended up with the 11600k because of the better deal. Finding post codes seemed tricky. It’s the MSI B560 MORTAR Wi-Fi. I’m confused about why running video through the MBOO display port doesn’t work even when the GPU is in the PCIe slot. More details: my GTX 1070 has two 8-pin power connectors, while the 1660 Super I only had a 6-pin. The old CPU power connector was 8 pins, but the new one is 8+4. My PSU only has an 8-pin, which I’m using. Could my PSU be insufficient?

I
ItzLeiaMoshi
Member
121
10-09-2021, 05:16 AM
#4
Consider giving it a fair shot, but don’t rely solely on my perspective. Keep an eye out for the more insightful responses.
I
ItzLeiaMoshi
10-09-2021, 05:16 AM #4

Consider giving it a fair shot, but don’t rely solely on my perspective. Keep an eye out for the more insightful responses.

V
VeroPlayz
Member
235
10-16-2021, 01:49 PM
#5
Locate the part of the bios where you can pick the video option and the graphics menu. It’s probably set to Auto rather than explicitly choosing a GPU type or dedicated card. After installing 1660 and entering BIOS, navigate to this section and choose dedicated/PCIe primary, then switch to GTX1070. It’s unusual for the 1070 to be ignored as primary even though AUTO is active—this can happen occasionally.
V
VeroPlayz
10-16-2021, 01:49 PM #5

Locate the part of the bios where you can pick the video option and the graphics menu. It’s probably set to Auto rather than explicitly choosing a GPU type or dedicated card. After installing 1660 and entering BIOS, navigate to this section and choose dedicated/PCIe primary, then switch to GTX1070. It’s unusual for the 1070 to be ignored as primary even though AUTO is active—this can happen occasionally.

I
ilija
Member
206
10-16-2021, 02:43 PM
#6
I installed a new Windows 10 on a fresh drive, set up a new password, and everything worked until I logged into my Microsoft account for security checks. It asked me to enter a PIN, which I did. Now the system uses the PIN instead of the password to access the desktop, but it’s not restarting properly. The computer takes longer to boot and sometimes loses the video signal even when powered on. When I try to restart, it shows the PIN prompt but I can’t reach the BIOS screen. I also tried logging out of my Microsoft account, but it didn’t help. I’m confused about what’s happening and how to fix it.
I
ilija
10-16-2021, 02:43 PM #6

I installed a new Windows 10 on a fresh drive, set up a new password, and everything worked until I logged into my Microsoft account for security checks. It asked me to enter a PIN, which I did. Now the system uses the PIN instead of the password to access the desktop, but it’s not restarting properly. The computer takes longer to boot and sometimes loses the video signal even when powered on. When I try to restart, it shows the PIN prompt but I can’t reach the BIOS screen. I also tried logging out of my Microsoft account, but it didn’t help. I’m confused about what’s happening and how to fix it.

J
james26665
Senior Member
537
10-16-2021, 07:40 PM
#7
Press shift to restart the computer. Resetting it should restore normal operation.
J
james26665
10-16-2021, 07:40 PM #7

Press shift to restart the computer. Resetting it should restore normal operation.

J
JVMASTER11
Member
127
10-16-2021, 08:40 PM
#8
The problem was resolved by following several steps. Initially, I ensured all drivers were up-to-date and verified the display cable was correctly connected. Once that was confirmed, I addressed potential issues with the GPU connection. After those adjustments, the GPU responded properly, allowing me to install drivers, use MSCoreAfterburner, boot normally, access BIOS, and everything functioned correctly. However, a new issue arose when I signed in via Microsoft account for security. This created a PIN for Windows Hello, which replaced my lock screen password. The subsequent problem was that the PC wouldn't restart properly with the GPU, causing the video signal to drop completely. Restarting would sometimes restore the signal, but only after entering the PIN-protected login. I also lost access to BIOS, showing no boot screens and a stalled VGA detection when pressing DEL during boot. Booting without the GPU restored normal operation, but the screen remained black and the lock screen didn't appear as before. This issue appeared to be linked to the GPU installation. Removing the GPU and using it through the motherboard display port resolved the problem, restoring full functionality and VGA detection.
J
JVMASTER11
10-16-2021, 08:40 PM #8

The problem was resolved by following several steps. Initially, I ensured all drivers were up-to-date and verified the display cable was correctly connected. Once that was confirmed, I addressed potential issues with the GPU connection. After those adjustments, the GPU responded properly, allowing me to install drivers, use MSCoreAfterburner, boot normally, access BIOS, and everything functioned correctly. However, a new issue arose when I signed in via Microsoft account for security. This created a PIN for Windows Hello, which replaced my lock screen password. The subsequent problem was that the PC wouldn't restart properly with the GPU, causing the video signal to drop completely. Restarting would sometimes restore the signal, but only after entering the PIN-protected login. I also lost access to BIOS, showing no boot screens and a stalled VGA detection when pressing DEL during boot. Booting without the GPU restored normal operation, but the screen remained black and the lock screen didn't appear as before. This issue appeared to be linked to the GPU installation. Removing the GPU and using it through the motherboard display port resolved the problem, restoring full functionality and VGA detection.

H
Hqrambqe
Member
136
10-16-2021, 09:57 PM
#9
To ensure security, create a pin for login. Pins add extra protection because even if someone gains access, they can't make purchases or use your office licenses without proper credentials. While having none is perfect for full safety, pins restrict access to certain functions. This seems related to a GPU driver problem. Update the driver to the latest version, or stick with the current one if it's up-to-date. As noted by user 38034580, press and hold the Shift key, then select power > restart. A blue menu will appear, letting you choose between booting via UEFI or failing to boot Windows twice in a row (press reset when prompted). From there, you can remove the GPU drivers.
H
Hqrambqe
10-16-2021, 09:57 PM #9

To ensure security, create a pin for login. Pins add extra protection because even if someone gains access, they can't make purchases or use your office licenses without proper credentials. While having none is perfect for full safety, pins restrict access to certain functions. This seems related to a GPU driver problem. Update the driver to the latest version, or stick with the current one if it's up-to-date. As noted by user 38034580, press and hold the Shift key, then select power > restart. A blue menu will appear, letting you choose between booting via UEFI or failing to boot Windows twice in a row (press reset when prompted). From there, you can remove the GPU drivers.

M
MegaBUFFALO
Member
161
10-17-2021, 12:10 AM
#10
Thanks! Your recent update covers the situation well. It seems confusing why the GPU skips the BIOS when connected, but not when unplugged. You might want to double-check your setup or consult the manufacturer’s guidelines for more clarity.
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MegaBUFFALO
10-17-2021, 12:10 AM #10

Thanks! Your recent update covers the situation well. It seems confusing why the GPU skips the BIOS when connected, but not when unplugged. You might want to double-check your setup or consult the manufacturer’s guidelines for more clarity.

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