F5F Stay Refreshed Hardware Desktop The main monitor ceases to function when attempting to show specific content on the secondary screen. Assistance needed.

The main monitor ceases to function when attempting to show specific content on the secondary screen. Assistance needed.

The main monitor ceases to function when attempting to show specific content on the secondary screen. Assistance needed.

A
Andreas1900
Member
85
10-26-2021, 07:12 PM
#1
Hi there. I hope everyone is enjoying a pleasant day. My main screen works well when I play games in full screen on my primary monitor, but when I try to launch streaming apps like HBO Max or Netflix it shuts off the display and shows a "no signal" alert. I’ve looked up online but haven’t found any details about this issue. Your setup includes a Corsair 5000D, ROG Strix z590-e, Intel i9-11900K, and other components—any advice would be greatly appreciated. Thank you.
A
Andreas1900
10-26-2021, 07:12 PM #1

Hi there. I hope everyone is enjoying a pleasant day. My main screen works well when I play games in full screen on my primary monitor, but when I try to launch streaming apps like HBO Max or Netflix it shuts off the display and shows a "no signal" alert. I’ve looked up online but haven’t found any details about this issue. Your setup includes a Corsair 5000D, ROG Strix z590-e, Intel i9-11900K, and other components—any advice would be greatly appreciated. Thank you.

S
SinisterGTL
Junior Member
14
10-26-2021, 08:17 PM
#2
What browser are you running? Is it Edge? If yes, the streaming might be triggering something that’s causing a problem.
S
SinisterGTL
10-26-2021, 08:17 PM #2

What browser are you running? Is it Edge? If yes, the streaming might be triggering something that’s causing a problem.

F
FairyKingSloth
Member
60
10-31-2021, 08:59 AM
#3
Probably the streaming platforms' digital rights management system. They aim to prevent multiple devices from running at once and recording content.
F
FairyKingSloth
10-31-2021, 08:59 AM #3

Probably the streaming platforms' digital rights management system. They aim to prevent multiple devices from running at once and recording content.

N
NeonNinja479
Junior Member
8
10-31-2021, 09:49 AM
#4
The key is to operate Firefox in its standard way.
N
NeonNinja479
10-31-2021, 09:49 AM #4

The key is to operate Firefox in its standard way.

M
MelonTie
Junior Member
2
10-31-2021, 10:09 AM
#5
It seems like you're dealing with an HDCP issue. You can verify if it's enabled in your Nvidia Control Center.
M
MelonTie
10-31-2021, 10:09 AM #5

It seems like you're dealing with an HDCP issue. You can verify if it's enabled in your Nvidia Control Center.