The laptop is frozen during the Aptio installation process.

F5F Stay Refreshed Hardware Desktop The laptop is frozen during the Aptio installation process.

199

01-10-2016, 08:13 PM

You're using a Aorus 15 P laptop but can't access Windows anymore. After an update, you saw the Windows login screen but got stuck and can't leave. You're running Windows 64-bit. Try restarting the laptop or checking if the update settings are still active. If issues persist, consider resetting network settings or contacting support.

Biel_extremer

01-10-2016, 08:13 PM #1

Skotcher
Member

182

01-10-2016, 09:56 PM

Bios screen appears. Press F9 to store Optimized Defaults, then F10 to save and exit. If unsuccessful, check the Boot tab for drive status. Ensure the Windows OS drive is connected; it might be disconnected or faulty.

Skotcher

01-10-2016, 09:56 PM #2

Coollegoguy380
Member

01-18-2016, 10:33 AM

Sure, let me know what you'd like to adjust. If you want to avoid repeating the same screen, you might try restarting your device or checking for updates again. Rollback could be an option if the issue started after the update.

Coollegoguy380

01-18-2016, 10:33 AM #3

aaron1506
Member

207

01-18-2016, 11:07 AM

It shouldn't alter now because it was configured for Optimize Defaults. Monitor closely.

aaron1506

01-18-2016, 11:07 AM #4

It shouldn't alter now because it was configured for Optimize Defaults. Monitor closely.

ElefanteCraft
Junior Member

01-18-2016, 01:32 PM

The identical issue occurred once more. Now it doesn't post to Windows anymore—it simply returns to BIOS. I've also added the boot menu.

ElefanteCraft

01-18-2016, 01:32 PM #5

The identical issue occurred once more. Now it doesn't post to Windows anymore—it simply returns to BIOS. I've also added the boot menu.