F5F Stay Refreshed Hardware Desktop The laptop continues to operate without power despite a new battery being installed.

The laptop continues to operate without power despite a new battery being installed.

The laptop continues to operate without power despite a new battery being installed.

L
Logystics
Junior Member
33
07-07-2023, 04:18 AM
#1
Your laptop isn’t charging properly. After swapping the battery, the issue continues—powering it on requires a connection, but it shuts off instantly when unplugged. The battery percentage stays at 100 without dropping. I’ve calibrated it and reset the BIOS, but the CMOS battery remains hidden. The attached report might help. Any ideas? battery-report.html
L
Logystics
07-07-2023, 04:18 AM #1

Your laptop isn’t charging properly. After swapping the battery, the issue continues—powering it on requires a connection, but it shuts off instantly when unplugged. The battery percentage stays at 100 without dropping. I’ve calibrated it and reset the BIOS, but the CMOS battery remains hidden. The attached report might help. Any ideas? battery-report.html

T
Tojamz
Member
213
07-17-2023, 11:34 AM
#2
Yes, the battery is linked to the motherboard via a connector. It’s possible the connector on either side is damaged.
T
Tojamz
07-17-2023, 11:34 AM #2

Yes, the battery is linked to the motherboard via a connector. It’s possible the connector on either side is damaged.

S
Sneakyginger8
Senior Member
580
07-17-2023, 01:31 PM
#3
This indicates either: a) the connector or PCB is faulty (rare), b) the charger is the issue (much more likely), c) another factor (often BIOS in Dell, HP, Lenovo systems). If the problem lies with the connector, look for center-pin damage or fused charger pins from arcing. Ensure the pin remains visible if it's a barrel connector. For the charger, verify the pin isn’t broken and check for arc marks on the barrel exterior—absence suggests severe damage. Testing voltage with a multimeter can reveal partial functionality. Using an incorrect charger size is a frequent cause. If BIOS is involved, it may disable charging above 70% to prevent overcharging. Thin laptops often have compromised batteries that can warp the frame if left discharged too long. Reassess the laptop’s condition for any deformation.
S
Sneakyginger8
07-17-2023, 01:31 PM #3

This indicates either: a) the connector or PCB is faulty (rare), b) the charger is the issue (much more likely), c) another factor (often BIOS in Dell, HP, Lenovo systems). If the problem lies with the connector, look for center-pin damage or fused charger pins from arcing. Ensure the pin remains visible if it's a barrel connector. For the charger, verify the pin isn’t broken and check for arc marks on the barrel exterior—absence suggests severe damage. Testing voltage with a multimeter can reveal partial functionality. Using an incorrect charger size is a frequent cause. If BIOS is involved, it may disable charging above 70% to prevent overcharging. Thin laptops often have compromised batteries that can warp the frame if left discharged too long. Reassess the laptop’s condition for any deformation.

Z
Zagrid
Junior Member
26
07-17-2023, 08:39 PM
#4
Relocated to Troubleshooting section
Z
Zagrid
07-17-2023, 08:39 PM #4

Relocated to Troubleshooting section